At a Glance
- Tasks: Engage customers, drive sales, and inspire your team as a brand ambassador.
- Company: Join adidas, a leading sports brand with a focus on innovation and inclusivity.
- Benefits: Competitive pay, bonuses, discounts, free uniforms, and training opportunities.
- Other info: Opportunities for career growth across various sectors within the company.
- Why this job: Be part of a dynamic team that inspires change through sport and creativity.
- Qualifications: 6+ months in retail, strong customer service skills, and a passion for sports.
The predicted salary is between 22000 - 28000 £ per year.
Hi, this is the first step in your adidas journey. For more than 70 years we've been creating the best sports gear and inspiring millions of people to change their lives through sport. Our core value is people. adidas is a team of optimists. We lead an active lifestyle, creating innovations to balance sports and nature, looking at the world without borders or prejudice, and inspiring change in our customers. Retail stores are the first point of contact with our consumers and the heart of adidas brand. Want to be a part of the ride? Join us now!
We offer:
- Competitive compensation & rewards (bonuses, referral program, etc.)
- Free uniform sets twice a year
- Discount on adidas products online and in all own stores
- Supportive team that accompanies you all the way in the company and inspires you to win new challenges
- Career without borders: the opportunity to grow in retail, office, and distribution center
- Development opportunities: free trainings in the product, service, processes, and personal effectiveness programs
- Modern environment with the highest retail standards and best technologies
- Embracing culture of diversity, equity, and inclusion
- Innovations to establish a new era of sport in balance with nature
We appreciate in our employees:
- 6+ months experience working in a sports or fashion retail environment
- Knowledge of store KPIs and tools to interpret those to drive sales
- Advanced customer service and sales skills
- Being a team player, resilience, eager to learn & curious
- Good communications skills in English
Your activities:
- Be a brand ambassador by connecting, engaging, and inspiring our customers in alignment with our adidas values
- Work collaboratively and drive store sales together with the team to meet the target set by delivering great customer service
- Motivate, inspire and coach team members to deliver exceptional customer service and achieve store goals
- Take ownership and be proactive in your own learning by completing all applicable training and effectively applying it on the shop floor
- Create and drive a safe and inclusive work environment where everyone feels valued and respected
Specialist(40 hours, perm) Adidas, Wembley employer: ADIDAS
At adidas, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity, equity, and inclusion. Our team members enjoy competitive compensation, generous discounts on products, and extensive career development opportunities, all within a modern retail environment that inspires innovation and teamwork. Join us in Wembley, where your passion for sports and fashion can flourish as you grow with a supportive team dedicated to making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist(40 hours, perm) Adidas, Wembley
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like ADIDAS, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like ADIDAS!
We think you need these skills to ace Specialist(40 hours, perm) Adidas, Wembley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at ADIDAS, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at ADIDAS and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show ADIDAS that you’re ready to jump in and contribute right away!
How to prepare for a job interview at ADIDAS
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
