At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive store profitability.
- Company: Join adidas, a brand that celebrates diversity and inclusiveness.
- Benefits: Competitive pay, career development opportunities, and a vibrant work culture.
- Why this job: Be part of a global brand and inspire others through sports and fashion.
- Qualifications: Retail experience and strong leadership skills are essential.
- Other info: Exciting opportunities for growth in a fast-paced retail environment.
The predicted salary is between 28800 - 43200 Β£ per year.
adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
Purpose & Impact on Organization
Contributes To Store Profitability By
- Ensuring KPIs for a defined area within the store are met or exceeded
- Coordinating team members to balance service and operations, resulting in a leading shopping experience
- Supervising and coaching the team within a defined area of responsibility
- Assuming Assistant Store Manager responsibilities in their absence
Key Responsibilities
Operational Excellence
- Allocate resources and organize processes to drive efficiency and productivity
- Understand and apply Retail KPIs to make commercial decisions
- Track performance data (e.g., best sellers, space allocation) and adjust accordingly
Customer Experience & Sales
- Act as a role model for customer service using advanced sales techniques
- Ensure professional and confident management of store visits
- Supervise and coordinate team to deliver excellent customer service
- Understand customer expectations and coach team to exceed them
- Use category expertise and brand enthusiasm to drive sales and loyalty
Team Development
- Guide and train team on core and seasonal product knowledge
- Support recruitment, onboarding, training, and development of store team
- Coach, motivate, and inspire team members to maximize performance
- Share best practices to improve team performance
- Demonstrate a desire to learn and seize development opportunities
Visual Merchandising & Store Standards
- Create an appealing, easy-to-shop environment
- Ensure consistent execution of visual merchandising and housekeeping standards
- Maintain a safe shopping and working environment
- Maximize product availability by coordinating stockroom-to-floor delivery and replenishment
Loss Prevention & Transactions
- Ensure accurate and quick processing of sales transactions
- Adhere to cash protection procedures
- Implement and monitor loss prevention procedures
Brand Engagement
- Actively engage team in fitness and sporting activities
- Execute campaigns and maintain high visual merchandising standards
- Collaborate with VM Champion for area-specific execution
- Improve customer interaction using Net Promoter Score insights
Authorities
- Not Applicable
Key Relationships
- Customers
- Peers and Supervisor
- In-Store Operations
- Visual Merchandising Manager
Knowledge, Capabilities & Experience
- Stepping into Management Competencies
Minimum Qualifications
- Minimum 12 monthsβ experience in a sports/fashion retail environment
- Advanced selling experience and comprehensive product, retail, and industry understanding
- First supervisory experience
- Intermediate numeracy and literacy
- Advanced verbal communication skills
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London, England, United Kingdom 6 days ago
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FLOOR MANAGER - BATTERSEA employer: ADIDAS
Contact Detail:
ADIDAS Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land FLOOR MANAGER - BATTERSEA
β¨Tip Number 1
Network like a pro! Reach out to your connections in the retail world, especially those who have experience with adidas or similar brands. A friendly chat can lead to insider info about job openings and even referrals.
β¨Tip Number 2
Prepare for the interview by researching adidas' values and culture. Show us that you understand their commitment to diversity and inclusiveness. Tailor your answers to reflect how you can contribute to their mission.
β¨Tip Number 3
Practice your sales techniques! As a Floor Manager, you'll need to demonstrate advanced selling skills. Role-play common customer scenarios with a friend to boost your confidence and refine your approach.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the adidas team directly.
We think you need these skills to ace FLOOR MANAGER - BATTERSEA
Some tips for your application π«‘
Show Your Passion for Retail: When writing your application, let your enthusiasm for the retail world shine through! We want to see how your experience aligns with our values and how you can contribute to creating an amazing shopping experience.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Floor Manager role. Highlight relevant experiences that showcase your ability to meet KPIs, manage teams, and drive sales. We love seeing how you can bring your unique skills to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see your qualifications and achievements. We appreciate a well-organised application!
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, it shows youβre serious about joining our team at adidas!
How to prepare for a job interview at ADIDAS
β¨Know Your KPIs
Familiarise yourself with key performance indicators relevant to the Floor Manager role. Be ready to discuss how you've met or exceeded KPIs in your previous positions, and think of specific examples that demonstrate your ability to drive store profitability.
β¨Showcase Your Leadership Skills
Prepare to talk about your experience in supervising and coaching teams. Highlight instances where youβve motivated team members or improved their performance. This will show that you can take on Assistant Store Manager responsibilities when needed.
β¨Customer Experience is Key
Think about how you can enhance customer service in a retail environment. Be prepared to share your advanced sales techniques and how youβve used them to create a memorable shopping experience for customers.
β¨Visual Merchandising Matters
Understand the importance of visual merchandising and store standards. Bring examples of how youβve created appealing shopping environments in the past, and be ready to discuss how you would maintain these standards at adidas.