At a Glance
- Tasks: Lead and support the flagship store team in HR initiatives and employee relations.
- Company: Join adidas, a global leader in sportswear with a vibrant culture.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Other info: Be part of a team that values courage, ownership, innovation, teamwork, integrity, and respect.
- Why this job: Make a real impact in a dynamic retail environment while developing your HR skills.
- Qualifications: Experience in HR or retail management; strong communication and problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
Purpose & Overall Relevance for the Organization
To provide a high-quality HR business partnership to the Brand Flagship Store (BFS) Management team, and Retail Back Office functions. To business partner with the BFS Management team to ensure they are equipped with the necessary tools to manage and develop their teams in accordance with HR policies and processes and in line with employment legislation. To build and maintain a close working relationship with the BFS Management team to ensure that HR initiatives, standards and procedures are fully understood and implemented within the store. To assist the Retail London HR Manager with additional duties when reasonably requested and where necessary within the defined levels of responsibility and accountability of the role to support the London district.
Key Responsibilities
- To provide a trusted and confidential business partner service to Brand Flagship Store (BFS) Line Managers and advise on employee relations issues in terms of performance management; disciplinary's; grievances; appeals.
- To support BFS Line Managers and work in conjunction with the Wellness Facility on all absence related topics i.e. Long-Term Sick, Maternity, Paternity, Parental leave and Flexible working requests.
- To manage all in store Capability related issues such as Performance improvement plans to ensure a structured, consistent and fair approach.
- To manage in store 'Fairplay' related investigations and complaints to a satisfactory conclusion.
- To liaise with the legal team in relation to complex HR issues that arise in store in accordance with service level agreements and keep abreast of all changes to employment law, which affects the company and its employees.
- To proactively support the Retail HR Manager, District Director and Profit Protection team to reduce costs to the business in relation to poor retention, absence, employee discount abuse and re-occurring Employee Relations issues by analysing data and putting actions plans in place to lower negative results.
- To support the Retail HR Manager in leading and promoting all business people related strategies, processes, policies and directives.
- To support Talent Acquisition and HR Manager to ensure timely and proactive recruitment.
- Assisting Retail Line Managers where required in the recruitment process i.e interviews, assessment days and shortlisting to ensure the correct recruitment methods are used in a consistent manner.
- To partner with BFS Managers and People Development functions to identify 'Top Talent' in store, using succession planning tools, Team Line Up and #Mybest and ensure PDPs are set up in accordance with business processes.
- To train and support BFS Line Managers on all 'People' related topics to ensure competence and compliance with Local and Global as specified by the business.
- To conduct instore mini audits across the BFS, to ensure consistency and compliance issues are addressed in all departments.
- To be the promotor of all business communication platforms and ensure regular updates for the store and business in partnership with BFS Line Managers and Store Employees.
- To support Retail HR Manager in championing all Recognition and People Engagement related activities, topics and events i.e. People Pulse.
- To support the Retail HR Manager and work in collaboration with the North Europe HR team and liaise with internal partners and external agencies/authorities where necessary and appropriate.
- To identify and communicate instore needs and best practices to the Retail Training department and Retail HR Manager.
Authorities
Manage own expenses in line with company T&E policy.
Key Relationships
Retail HR Manager, HR team (North Europe), District Director, District Managers, Retail Store Management and Team, Retail Back Office, Retail Training Manager, Legal, Finance, Profit Protection, H&S Coordinators, Wellness, IT, External providers (recruitment, legal).
Knowledge, Skills and Abilities
- Fully knowledgeable in Employment Legislation.
- Excel, Word, PowerPoint, SAP HR.
- Preferably HR or Retail Management experience and/or CIPD qualified (or working towards).
- Customer oriented with strong interpersonal skills.
- Strong written and verbal communication skills.
- Team player with ability to direct, motivate and develop Store teams.
- Excellent organisation and problem-solving skills.
- Strong presentation skills.
Requisite Education and Experience / Minimum Qualifications
- HR and Training experience, ideally in a retail or multisite environment.
- Proven ability and experience of handling complex HR employee relations issues.
- Project Management Experience.
- Excellent knowledge of employment law.
- Proven Training and Coaching experience.
- Full clean Driving Licence.
Culture Values
- COURAGE: Speak up when you see an opportunity; step up when you see a need.
- OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
- INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
- TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
- INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
- RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
Flagship Floor Manager, 9 Month MAT Cover FTC (Full Time), adidas LDN Flagship Store, Oxford St employer: ADIDAS
At adidas Battersea, London, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our commitment to employee growth is evident through comprehensive training programs and clear career progression paths, ensuring that every team member can thrive in their role. With a focus on collaboration and innovation, we empower our staff to drive store success while delivering an outstanding shopping experience for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Flagship Floor Manager, 9 Month MAT Cover FTC (Full Time), adidas LDN Flagship Store, Oxford St
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at ADIDAS!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at ADIDAS.
We think you need these skills to ace Flagship Floor Manager, 9 Month MAT Cover FTC (Full Time), adidas LDN Flagship Store, Oxford St
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at ADIDAS. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to ADIDAS and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at ADIDAS. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to ADIDAS's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at ADIDAS
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with ADIDAS.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at ADIDAS will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact ADIDAS and how you would contribute to adapting HR strategies.
