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- Tasks: Create unforgettable experiences for consumers in our flagship store and drive brand engagement.
- Company: Join adidas, a leading sports brand with a passion for innovation and inclusivity.
- Benefits: Competitive pay, bonuses, free uniforms, and discounts on adidas gear.
- Why this job: Be part of a dynamic team that inspires change through sport and creativity.
- Qualifications: Experience in retail, strong customer service skills, and a passion for sports.
- Other info: Opportunities for growth across various roles in a supportive and diverse environment.
The predicted salary is between 30000 - 40000 £ per year.
Hi, this is the first step in your adidas journey. For more than 70 years we’ve been creating the best sports gear and inspiring millions of people to change their lives through sport. Our core value is people. adidas is a team of optimists. We lead an active lifestyle, creating innovations to balance sports and nature, looking at the world without borders or prejudice, and inspiring change in our customers. Retail stores are the first point of contact with our consumers and the heart of adidas brand. Want to be a part of the ride? Join us now!
WE OFFER:
- Competitive compensation & rewards (bonuses, referral program, etc.).
- Free uniform sets twice a year.
- Discount on adidas products online and in all own stores.
EMPLOYEES APPRECIATE IN US:
- Supportive team that accompanies you all the way in the company and inspires you to win new challenges.
- Career without borders: the opportunity to grow in retail, office, and distribution center.
- Development opportunities: free trainings in the product, service, processes, and personal effectiveness programs.
- Modern environment with the highest retail standards and best technologies.
- Embracing culture of diversity, equity, and inclusion.
- Innovations to establish a new era of sport in balance with nature.
WE APPRECIATE IN OUR EMPLOYEES:
- 1+ months working in a sports/fashion customer & commercial focused retail environment.
- Knowledge of store KPIs and tools to interpret those to drive sales.
- Ability to maintain an easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards.
- Effective customer service and sales skills.
- Being a team player, resilience, eager to learn & curious.
YOUR ACTIVITIES:
- To maintain a highly impactive, brand orientated consumer experience within the adidas LDN Flagship store.
- To assist in the end-to-end service experience at all consumers within the designated consumer touchpoint, supporting all elements that provide a one-of-a-kind experience for our Flagship and creators club consumers.
- To be the specialist within the designated consumer touchpoint and have a comprehensive knowledge and experience of product, features, benefits, competitors and the future marketplace to drive brand engagement, consumer centricity and Flagship KPIs.
- To aid a culture of consumer centricity within the designated consumer touchpoint.
Flagship Consumer Experience Lead employer: ADIDAS
Contact Detail:
ADIDAS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flagship Consumer Experience Lead
✨Tip Number 1
Get to know the brand inside out! Research adidas' values, products, and recent innovations. This will not only help you in interviews but also show your genuine interest in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. A friendly chat can give you insights into the company culture and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to consumer experience. Think about how you can demonstrate your skills in customer service and teamwork.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the adidas family!
We think you need these skills to ace Flagship Consumer Experience Lead
Some tips for your application 🫡
Show Your Passion for Sports: When you're writing your application, let your love for sports shine through! We want to see how your enthusiasm aligns with our mission at adidas. Share any personal experiences or achievements that highlight your connection to the world of sports.
Tailor Your Application: Make sure to customise your application for the Flagship Consumer Experience Lead role. Highlight relevant experience in retail and customer service, and don’t forget to mention any specific skills that match the job description. We appreciate when you take the time to show us why you’re a perfect fit!
Be Authentic: We value authenticity, so be yourself in your application! Share your unique perspective and experiences that make you stand out. This is your chance to show us who you are beyond just your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at ADIDAS
✨Know Your Brand
Before the interview, dive deep into adidas' history, values, and latest innovations. Understand how they balance sports with nature and their commitment to diversity and inclusion. This knowledge will help you connect your personal experiences with the brand's mission.
✨Showcase Your Customer Experience Skills
Prepare specific examples from your past roles where you've excelled in customer service or retail environments. Highlight how you maintained a positive shopping experience and drove sales through effective communication and visual merchandising.
✨Demonstrate Team Spirit
Adidas values teamwork, so be ready to discuss how you've collaborated with others in previous jobs. Share stories that showcase your resilience, eagerness to learn, and how you’ve contributed to a supportive team environment.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company culture. Inquire about the training opportunities available or how the team embraces consumer centricity. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.