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For Companies At a Glance
- Tasks: Inspire customer loyalty and drive sales while executing store operations.
- Company: Dynamic retail brand focused on sports and fashion.
- Benefits: Competitive salary, training opportunities, and a vibrant team culture.
- Why this job: Be a brand ambassador and make a real impact in customer experiences.
- Qualifications: 6 months of retail experience with strong selling skills.
- Other info: Join a supportive team and grow your career in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
PURPOSE & IMPACT ON ORGANIZATION: Contribute to meeting or exceeding store sales and profit targets by:
- Passionately inspiring consumer loyalty to the brand
- Diligently executing store operations, with a special focus on selected functional areas
- Providing support and feedback to Retail Professionals
KEY RESPONSIBILITIES:
- Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
- Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
- Be a role model for customer service and meeting or exceeding customers’ expectations
- Share your customer service experience and train selected team members to fine-tune their service skills
- Be a resource for Retail Professionals in dealing with complex customer service situations
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
- Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers
- Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned categories (if applicable)
- Adhere to all established policies and procedures
- Execute and maintain established Visual Merchandising and In-Store Communication standards
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
- Complete cash register transactions quickly and accurately
- Minimise loss in both the stockroom and the sales floor
- Perform all store operations in a safe, effective and efficient manner
- Collaborate productively and respectfully with team members
- Make yourself available to support other team members when needed
- Complete all applicable training programs and effectively apply the learning on the job
- Seek coaching and learning opportunities to continually improve your performance
KEY RELATIONSHIPS:
- Customers
- Peers and Supervisor
KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
- Advanced Retail Professional Competencies
- Minimum 6 months’ work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and solid product, retail and industry understanding
- Basic numeracy and literacy and advanced verbal communication skills
Senior Sales Consultant (Full Time 40 hours), Ashford employer: ADIDAS
Contact Detail:
ADIDAS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant (Full Time 40 hours), Ashford
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about the brand.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain how your experience aligns with their needs. Think about specific examples from your past roles that demonstrate your sales skills and customer service excellence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Senior Sales Consultant (Full Time 40 hours), Ashford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through. We want to see how you can inspire consumer loyalty and bring that passion to our team!
Highlight Relevant Experience: Make sure to showcase your previous retail experience, especially in sports or fashion. We’re looking for candidates who have a solid understanding of customer service and sales, so don’t hold back on those achievements!
Be Specific About Your Skills: Use specific examples to demonstrate your advanced selling skills and product knowledge. We love seeing how you’ve tackled complex customer situations and trained others—this will really make your application stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at ADIDAS
✨Know Your Numbers
Before the interview, brush up on your understanding of sales targets and KPIs. Be ready to discuss how you've met or exceeded these in previous roles. This shows you’re not just a talker but someone who takes ownership of their performance.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers. Think about specific situations where you turned a negative experience into a positive one. This will highlight your ability to be a role model for customer service.
✨Be a Brand Ambassador
Familiarise yourself with the brand's values and attitude. During the interview, express how you embody these in your work. Share experiences that demonstrate your passion for the brand and how you can inspire consumer loyalty.
✨Team Player Mindset
Think of instances where you've collaborated effectively with team members. Be prepared to discuss how you’ve supported others in achieving store goals. This will show that you’re not just focused on your success but also on the team's performance.
