Store Manager - Swindon

Responsibilities

• Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed.
• Drive continuous improvements in the store's sales, productivity and profitability.
• Ensure the legal and financial integrity of the store.
• Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor.
• Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself.
• Schedule staff so as to properly serve customers, drive sales and execute tasks.
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
• Ensure proper in-store Brand execution according to established standards and directives.
• Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge.
• Manage all store operations in a systematic and efficient manner, as per established policies and procedures.
• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store.
• Ensure merchandise deliveries are processed on the same day they arrive and the store's entire product offer is made immediately available and easily accessible to customers on a consistent basis.
• Ensure cash register transactions are processed quickly and accurately.
• Lead and implement all applicable loss prevention policies and procedures.
• Maintain a safe and productive shopping and working environment.
• Manage the recruitment and training of store team members.
• Ensure all HR policies and procedures are adhered to.
• Create a high performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance.
• Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder.
• Share best practices to drive the collective performance of all district stores.

Qualifications

• 18+ months of work experience in a sports/fashion customer and commercial-focused retail environment with 12+ months of Store Management responsibility.
• Team leadership.
• Strong analysis and literacy skills.
• Advanced verbal communication skills.
• Maintain store processes and rules to ensure a seamless shopping experience by leading team and replenishment.
• Professional handling of difficult interpersonal situations within the store team.
• Understanding the store's needs and acting accordingly.
• Intermediate numeracy and literacy and advanced verbal communication skills.
• Advanced in English.
• Good knowledge of MS Office.
• Monitors performance data as well as KPIs and initiates needed measures for improvement.

Benefits

• Competitive compensation & rewards (bonuses, referral program, etc.).
• Uniform allowance.
• Discount on adidas products online and in all own stores.
• Access to online learning platforms to further your skills.
• Employee Assistance program - We care about your well-being.
• Discounted retail/insurance vouchers.
• Opportunities to participate in sponsored adidas events.
• Chances to win football tickets for you and a friend.
• Supportive team that accompanies you all the way in the company and inspires you to win new challenges.
• Career without borders: the opportunity to grow in retail, office, and distribution center.
• Development opportunities: world-class training in our products, service, processes, and personal effectiveness programs.
• Modern environment with the highest retail standards and best technologies.
• Embracing a culture of diversity, equity, and inclusion.
• Innovations to establish a new era of sport in balance with nature.

At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage. Culture Starts With People, It Starts With You. By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.