At a Glance
- Tasks: Manage customer accounts and deliver expert water treatment consultancy.
- Company: Join a leading company in the water treatment industry with a focus on innovation.
- Benefits: Enjoy discounts, employee assistance, and a festive company-wide Christmas party.
- Other info: Flexible travel across the Midlands and Northern England with great career growth potential.
- Why this job: Make a real difference in water efficiency while building strong customer relationships.
- Qualifications: Experience in water treatment and excellent communication skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
Location – We are seeking candidates based across the Midlands and Northern England, with the flexibility to travel throughout the region as required.
About the Role
We are looking for an experienced Account Manager with a background in water treatment to join our team. This role combines technical water treatment consultancy with account management and business development, helping customers improve system efficiency, ensure compliance, and reduce operational costs.
You’ll manage a portfolio of existing customers, deliver water treatment services and consultancy, and identify opportunities to grow accounts through additional products and services. The role is approximately 70% account management and service delivery, and 30% business development and up‑selling.
Specifically, your key responsibilities will include:
- Deliver water treatment services, and consultancy visits in line with customer contracts.
- Analyse water quality results and provide recommendations to improve system performance, efficiency, and compliance.
- Build strong customer relationships and act as a trusted technical advisor.
- Ensure all contractual activities are completed safely, accurately, and on time.
- Produce service reports and maintain accurate customer records.
- Identify and develop opportunities for additional products and services within existing accounts.
- Manage and progress sales opportunities through the pipeline, working closely with internal teams.
About you
We would like to hear from you if you have:
- Proven experience within the water treatment industry is essential.
- Strong knowledge of industrial water, steam systems and water quality management.
- Experience carrying out site visits, audits, or technical consultancy.
- Commercially minded with the ability to identify and develop sales opportunities.
- Excellent communication and relationship‑building skills.
- Well organised, self‑motivated, and customer focused.
- Full UK driving licence and willingness to travel to customer sites.
The Benefits
- The adi Pit Stop – savings and discounts portal with Reward Gateway
- Enhanced Employee assistance programme
- Cycle to work scheme
- Employee referral bonus of £500 for every successful new employee
- Company‑wide Christmas party for employees and partners
Other organisations may call this role Field Service Account Manager, Environmental Account Manager, Water Treatment Consultant or Water Treatment Account Manager.
adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice.
Account Manager in Liverpool employer: ADI Group
adi Group is an exceptional employer located in Rushden, offering a dynamic work culture that prioritises quality and safety in the food, beverage, and pharmaceutical sectors. Employees benefit from a comprehensive savings and discounts portal, alongside opportunities for professional growth and development, making it a rewarding place to advance your career as a Process Pipefitter & TIG Welder.
