At a Glance
- Tasks: Manage customer accounts and deliver expert water treatment consultancy.
- Company: Join adi Group, a leader in environmental solutions with a commitment to equality.
- Benefits: Enjoy discounts, healthcare plans, generous holidays, and a vibrant company culture.
- Other info: Flexible travel across the UK and opportunities for career growth await you.
- Why this job: Make a real difference in water efficiency while building strong client relationships.
- Qualifications: Experience in water treatment and excellent communication skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
Location – Based in the North of England, with the flexibility and willingness to travel throughout the UK as required.
About The Role
We are looking for an experienced Account Manager with a background in water treatment to join our team. This role combines technical water treatment consultancy with account management and business development, helping customers improve system efficiency, ensure compliance, and reduce operational costs. You'll manage a portfolio of existing customers, deliver water treatment services and consultancy, and identify opportunities to grow accounts through additional products and services. The role is approximately 70% account management and service delivery, and 30% business development and up‑selling.
Your Key Responsibilities
- Deliver water treatment services and consultancy visits in line with customer contracts.
- Analyse water quality results and provide recommendations to improve system performance, efficiency, and compliance.
- Build strong customer relationships and act as a trusted technical advisor.
- Ensure all contractual activities are completed safely, accurately, and on time.
- Produce service reports and maintain accurate customer records.
- Identify and develop opportunities for additional products and services within existing accounts.
- Manage and progress sales opportunities through the pipeline, working closely with internal teams.
About You
- Proven experience within the water treatment industry is essential.
- Strong knowledge of industrial water, steam systems and water quality management.
- Experience carrying out site visits, audits, or technical consultancy.
- Commercially minded with the ability to identify and develop sales opportunities.
- Excellent communication and relationship‑building skills.
- Well organised, self‑motivated, and customer focused.
- Full UK driving licence and willingness to travel to customer sites.
The Benefits
- The adi Pit Stop – savings and discounts portal with Reward Gateway
- Healthcare cash plan
- 24/7 GP helpline including private electronic prescription service
- Enhanced Employee assistance programme
- Cycle to work scheme
- Employee referral bonus of £500 for every successful new employee
- Generous holiday allowance
- Celebration days
- Company‑wide Christmas party for employees and partners
- Annual employee awards
- Long service awards
- Free workwear
The Company
Find out more about adi – https://www.adiltd.co.uk/
adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice. So, if you’re seeking your next challenge as an Account Manager, please apply via the button shown.
Account Manager in Felton employer: ADI Group
At adi Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters professional growth and development. Our Account Managers benefit from a comprehensive range of perks, including a healthcare cash plan, generous holiday allowance, and a supportive environment that encourages innovation and collaboration. With a commitment to equal opportunity and a focus on employee well-being, working with us in the North of England means joining a team dedicated to making a meaningful impact in the water treatment industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Felton
✨Tip Number 1
Network like a pro! Reach out to your connections in the water treatment industry and let them know you're on the lookout for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge. Be ready to discuss water quality management and system efficiency, as these are key topics for the role. Show them you’re not just a people person but also a technical whiz!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Apply through our website for the best chance at landing that Account Manager gig. We love seeing applications directly from candidates who are keen on joining our team. Plus, it shows you’re serious about the opportunity!
We think you need these skills to ace Account Manager in Felton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in water treatment and any relevant consultancy work. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about water treatment and how you can help us improve system efficiency for our customers. Keep it engaging and personal.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Whether it's improving customer satisfaction or increasing sales, we love to see how you've made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ADI Group
✨Know Your Water Treatment Stuff
Make sure you brush up on your knowledge of water treatment processes and systems. Be ready to discuss specific examples from your experience that demonstrate your expertise in analysing water quality and improving system efficiency.
✨Build Rapport with the Interviewer
Since this role is all about relationship-building, show your interpersonal skills during the interview. Ask questions about the company culture and express genuine interest in their work. This will help you come across as a trusted advisor right from the start.
✨Prepare for Scenario Questions
Expect to be asked how you would handle certain situations, like managing a difficult client or identifying new sales opportunities. Think of relevant scenarios from your past roles and prepare concise, structured responses that highlight your problem-solving skills.
✨Show Your Organisational Skills
As an Account Manager, being organised is key. Bring along examples of how you've managed multiple accounts or projects simultaneously. Discuss your methods for keeping track of customer records and service reports to demonstrate your attention to detail.
