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For Companies At a Glance
- Tasks: Manage key client accounts and deliver tailored security solutions across the EMEA region.
- Company: Join a leading global distributor in the tech-driven security industry.
- Benefits: Enjoy hybrid working, competitive salary, and excellent career development opportunities.
- Why this job: Make a real impact while working with cutting-edge security technologies and top industry partners.
- Qualifications: Strong B2B customer understanding and excellent communication skills required.
- Other info: Dynamic, international work environment with modern facilities and a focus on growth.
The predicted salary is between 28800 - 48000 £ per year.
ADI now have an opportunity for a driven and customer-focused Desk-based Account Manager to join our EMEA Key Accounts team. You will own and develop relationships with key clients across the region, ensuring they receive market-leading service while proactively identifying new sales opportunities. This is a high-impact role where your ability to understand customer needs and deliver tailored solutions will contribute directly to ADI's commercial success.
As a Desk-based Account Manager for EMEA Key Accounts, you will be responsible for nurturing and growing relationships with our strategic clients across the EMEA region. Your role involves understanding client needs, providing tailored security solutions, and ensuring customer satisfaction to drive revenue growth and long-term partnership success.
JOB DUTIES:
- Manage a portfolio of key clients within the EMEA region, acting as their primary point of contact.
- Develop a deep understanding of clients' security requirements and business objectives.
- Present and promote our electronic security products and solutions tailored to client needs.
- Coordinate with internal teams (sales, technical support, logistics) to deliver exceptional service.
- Identify opportunities for upselling and cross-selling to maximize revenue.
- Monitor account performance and client satisfaction, proactively addressing issues.
- Keep abreast of industry trends, competitors, and new product offerings.
- Maintain accurate and up-to-date CRM records of client interactions and sales pipelines.
- Prepare and deliver regular reports on account status and forecasts.
- Assist the BDM in understanding and executing export procedures, including documentation, customs clearance, and freight logistics.
- Conduct detailed cost analysis for export shipments, including freight, tariffs, duties, taxes, and other related expenses.
- Prepare and review export quotations, proposals, and pricing strategies to ensure profitability and competitiveness.
- Coordinate with shipping partners, customs brokers, and freight forwarders to ensure timely and compliant export deliveries.
- Ensure all export documentation (commercial invoices, packing lists, certificates of origin, etc.) are accurate and compliant with international regulations.
- Monitor and analyze export logistics costs, suggesting ways to optimize and reduce expenses.
- Assist in market research to identify potential export opportunities and challenges in EMEA regions.
- Provide support in compliance with international trade laws, export control regulations, and company policies.
- Track shipment statuses and update relevant stakeholders on delivery timelines and potential issues.
- Support data collection and reporting related to export sales performance, costs, and market insights.
YOU MUST HAVE:
- Strong understanding of B2B Customer needs, solutions, and industry standards.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to work independently and remotely, managing multiple accounts effectively.
- Fluency in English; additional languages relevant to EMEA are a plus.
- Analytical skills with attention to detail, especially in cost analysis and data interpretation.
- Good communication and coordination skills.
- Proficiency in MS Office and export management software.
WE VALUE:
- Proficiency in CRM and MS Office tools.
- Proven experience in B2B sales or account management, preferably in electronic security or related fields.
- Strong understanding of export documentation, freight forwarding, and customs processes.
- Knowledge of trade regulations within EMEA is a plus.
WHAT'S IN IT FOR YOU:
- Hybrid working model.
- Competitive salary and scalable incentive structure.
- Opportunity to progress within a global, market-leading business.
- Excellent career development and learning opportunities.
- Modern on-site facilities, including a fully equipped gym.
- Work with leading security technologies and top industry partners.
- Dynamic, international, and collaborative work environment.
- Development opportunities within a growing, future-focused organisation.
Desk-based Account Manager- EMEA Key Accounts in Oldham employer: ADI Global
Contact Detail:
ADI Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desk-based Account Manager- EMEA Key Accounts in Oldham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Desk-based Account Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their products, and be ready to discuss how your skills align with their needs. Practise common interview questions and think about how you can showcase your relationship-building skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the conversation to remind them of your fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that perfect job, and applying directly can sometimes give you an edge over other candidates. Plus, it shows you’re genuinely interested!
We think you need these skills to ace Desk-based Account Manager- EMEA Key Accounts in Oldham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Desk-based Account Manager role. Highlight your experience in B2B sales and account management, especially in electronic security, to show us you understand what we're looking for.
Show Off Your Communication Skills: Since this role is all about building relationships, let your communication skills shine through in your application. Use clear, concise language and make sure to demonstrate your ability to engage with clients effectively.
Highlight Relevant Experience: Don’t forget to mention any experience you have with CRM tools and export documentation. We want to see how your background aligns with the responsibilities of managing key accounts and ensuring customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're proactive!
How to prepare for a job interview at ADI Global
✨Know Your Clients
Before the interview, research the key clients you might be working with. Understand their security needs and business objectives. This will help you demonstrate your ability to nurture relationships and provide tailored solutions during the interview.
✨Showcase Your Communication Skills
As a Desk-based Account Manager, excellent communication is crucial. Prepare examples of how you've successfully built relationships or resolved client issues in the past. This will highlight your negotiation and relationship-building skills, which are essential for the role.
✨Familiarise Yourself with Industry Trends
Stay updated on the latest trends in electronic security and B2B sales. Being knowledgeable about competitors and new product offerings will show your passion for the industry and your commitment to providing market-leading service.
✨Prepare for Technical Questions
Expect questions related to export documentation, customs processes, and cost analysis. Brush up on these topics so you can confidently discuss how you would handle these responsibilities. This will demonstrate your analytical skills and attention to detail.
