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For Companies At a Glance
- Tasks: Support sales targets and deliver exceptional customer experiences in a dynamic team environment.
- Company: Join ADI Global Distribution, a forward-thinking global brand in electronic security.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and opportunities for career progression.
- Other info: Stable Monday-to-Friday role with a great work environment and growth opportunities.
- Why this job: Make an impact in sales while building strong relationships with clients and partners.
- Qualifications: Sales or customer service experience, excellent communication, and relationship-building skills.
The predicted salary is between 30000 - 40000 ÂŁ per year.
ADI Global Distribution invites applications for an Inside Sales Associate position at our Birmingham Store. The role works MondayâtoâFriday, 8:00 am â 5:00 pm, and offers longâterm career opportunities within the electronic security industry.
Job Responsibilities
- Support the Store Manager and team in achieving sales and profit targets through effective account management and customer engagement.
- Deliver exceptional customer experiences by building and maintaining strong relationships with B2B reseller accounts, strategic vendors, and supply partners.
- Manage a portfolio of reseller accounts, actively track pipelines, close deals, and achieve monthly, quarterly, and annual KPIs.
- Assist in executing store business plans and marketing strategies to drive revenue and profitability.
- Handle customer enquiries and complaints professionally, escalating when necessary to ensure resolution.
- Deliver products to customers across the region, ensuring timely and accurate service.
- Lead by example, promoting positive behaviours and ensuring compliance with audit and operational standards.
- Maintain accurate CRM data to provide visibility on business progress and customer relationships.
Qualifications
- Prior sales/customer service experience â ideally in a trade or wholesale environment, though retail experience is also valued.
- Ability to multiâtask and sell over the phone as well as faceâtoâface.
- Excellent communication skills.
- Strong interpersonal and relationshipâbuilding skills.
- Comfortable working independently and as part of a team.
- Confidence in communicating with customers by phone, offering advice and identifying upselling opportunities.
Preferred Attributes
- Prior experience in wholesale distribution or trade counter environments.
- Experience using CRM systems to manage customer data and sales pipelines.
- Problemâsolving mindset with proven ability to manage client and executive relationships.
- Quick learner, able to apply product knowledge to deliver tailored solutions.
- Driving licence (not essential).
Benefits
- Stable permanent role, Monday to Friday.
- Competitive salary plus quarterly bonus scheme.
- Great work environment.
- Opportunities for progression.
- Opportunity to work for a forwardâthinking global brand.
Equal Employment Opportunity: ADI Global Distribution is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity, disability, or veteran status. EEO laws apply in all countries where we do business.
Inside Sales Associate in West Bromwich employer: ADI Global Distribution
Contact Detail:
ADI Global Distribution Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Inside Sales Associate in West Bromwich
â¨Tip Number 1
Get to know the company inside out! Research ADI Global Distribution and understand their products, values, and culture. This will help you tailor your conversations and show genuine interest during interviews.
â¨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even referrals that might just land you that Inside Sales Associate role.
â¨Tip Number 3
Practice your pitch! Prepare to discuss your sales experience and how it relates to managing reseller accounts. Be ready to share specific examples of how you've built relationships and closed deals in the past.
â¨Tip Number 4
Donât forget to follow up! After interviews, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Inside Sales Associate in West Bromwich
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Inside Sales Associate role. Highlight any sales or customer service experience, especially in trade or wholesale environments, to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit for our team. Donât forget to mention your ability to build strong relationships with customers!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application showcases your excellent communication skills. Whether it's through your writing style or examples of past experiences, let us see how you connect with others!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the Inside Sales Associate position. Plus, itâs super easy!
How to prepare for a job interview at ADI Global Distribution
â¨Know Your Product
Before the interview, make sure you understand the products and services offered by the company. Familiarise yourself with the electronic security industry and be ready to discuss how you can apply your product knowledge to meet customer needs.
â¨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully managed accounts or closed deals. Highlight your ability to build relationships and upsell, as these are key aspects of the Inside Sales Associate role.
â¨Practice Your Communication
Since excellent communication skills are crucial, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to refine your ability to engage with customers both over the phone and face-to-face.
â¨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to resolve customer complaints or issues. Be prepared to discuss your approach to problem-solving and how you ensure customer satisfaction, as this will show your potential employer that you can handle challenges effectively.