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For Companies At a Glance
- Tasks: Manage relationships with customers and suppliers, ensuring smooth order processing.
- Company: Join Resideo, a global leader in comfort and security solutions with a rich 130-year history.
- Benefits: Enjoy a hybrid working model and excellent career development opportunities.
- Why this job: Be part of a dynamic team that values diversity and continuous improvement.
- Qualifications: Fluent in English and French, with data entry or customer service experience required.
- Other info: This role is perfect for those looking to kickstart their career in supply chain management.
The predicted salary is between 30000 - 42000 £ per year.
ADI now have a new opportunity for a Supply Chain Helpdesk Co-Ordinator to join our growing Supply Chain team based in Oldham, Manchester. Successful candidate will look after management of internal customers and external vendors, analyse high volume of open order books, have the ability to learn quickly, have good attention to detail and be a good team player. This role is hybrid working with 3 days in the office and 2 days working from home.
JOB DUTIES:
- Manage the relationship with Internal Customers on a day-to-day basis
- Raise purchase orders to external suppliers for non-stocked materials using SAP
- Input of supplier purchase order confirmations/date into the system
- Ensure orderbooks are up to date with minimum missing data
- Expedite purchase orders with suppliers
- Manage high volume of incoming emails
- Coordinate with other departments to achieve On Time in Full shipments to customers
- Investigate inbound inventory discrepancies
- Manage any invoice queries relating to your purchase orders
- Escalation management and coordination (fast, clear, and detailed communication to all stakeholders)
- Continuous Process Improvement on planning processes linking to business requirements.
- Improve/ liaise with suppliers to improve supply confirmation and delivery accuracy
YOU MUST HAVE:
- Data entry, admin or customer service experience
- Fluent in English and French
WE VALUE:
- Experience in Distribution and Supply Chain
- Fluent with use of planning software tools
- SAP/ERP experience
- Experience with cross-functional team leadership
- Understands commonly-used concepts, practices and procedures within a particular field
- Additional language such as French, Polish, Spanish or Dutch
What's In It For You:
- Hybrid working model
- Opportunity to work for a global business
- Excellent career development opportunities
Supply Chain Helpdesk Coordinator with French employer: ADI Global Distribution
Contact Detail:
ADI Global Distribution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Helpdesk Coordinator with French
✨Tip Number 1
Brush up on your French language skills! Since this role requires fluency in both English and French, being able to communicate effectively in both languages will set you apart from other candidates. Practice common supply chain terminology in French to demonstrate your proficiency.
✨Tip Number 2
Familiarise yourself with SAP or similar ERP systems. Since the job involves raising purchase orders and managing order books using SAP, having a solid understanding of how these systems work will give you a significant advantage during the interview process.
✨Tip Number 3
Showcase your problem-solving skills. The role involves managing invoice queries and investigating inventory discrepancies, so be prepared to discuss examples from your past experiences where you've successfully resolved issues in a timely manner.
✨Tip Number 4
Network with current employees or professionals in the supply chain field. Engaging with others in the industry can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
We think you need these skills to ace Supply Chain Helpdesk Coordinator with French
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supply chain management, customer service, and any specific software tools like SAP or ERP. Emphasise your fluency in French and English, as this is crucial for the role.
Craft a Strong Cover Letter: In your cover letter, explain why you are interested in the Supply Chain Helpdesk Coordinator position. Mention your ability to manage relationships with internal customers and external vendors, and provide examples of your attention to detail and teamwork skills.
Showcase Relevant Skills: Highlight skills that align with the job description, such as data entry, process improvement, and communication abilities. Use specific examples from your past experiences to demonstrate these skills effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at ADI Global Distribution
✨Brush Up on Your French
Since the role requires fluency in French, make sure to practice your language skills. Be prepared to answer questions in French and demonstrate your ability to communicate effectively with French-speaking clients or vendors.
✨Know Your Supply Chain Basics
Familiarise yourself with key supply chain concepts and terminology. Understanding how supply chains operate will help you answer questions confidently and show that you're knowledgeable about the industry.
✨Highlight Your Attention to Detail
This role demands a keen eye for detail, especially when managing order books and resolving discrepancies. Prepare examples from your past experiences where your attention to detail made a significant impact.
✨Demonstrate Teamwork Skills
As a Supply Chain Helpdesk Coordinator, you'll need to work closely with various departments. Be ready to discuss your experience in teamwork and how you've successfully collaborated with others to achieve common goals.
