At a Glance
- Tasks: Manage supply chain operations and support internal customers and vendors.
- Company: Join a global business with a focus on innovation and teamwork.
- Benefits: Hybrid working model, career development opportunities, and a chance to earn a degree apprenticeship.
- Other info: Exciting opportunity for growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact in supply chain management.
- Qualifications: Experience in admin or customer service; fluency in English required.
The predicted salary is between 30000 - 40000 £ per year.
ADI now has a new opportunity for a Supply Chain Helpdesk Co‑ordinator on a 12‑month fixed term to join our growing Supply Chain team based in Oldham, Manchester. In this role you will manage the administration of our internal customers and external vendors, oversee a high volume of open orders and work with European internal and external customers. The role requires a quick learner, good attention to detail and a team‑player spirit. It is a hybrid role – 3 days at our EMEA Head Office in Chadderton, Oldham and 2 days working from home.
Job Duties
- Manage the relationship with Internal Customers on a day‑to‑day basis
- Raise purchase orders to external suppliers for non‑stocked materials using SAP
- Input of supplier purchase order confirmations / dates into the system
- Ensure orderbooks are up to date with minimum missing data
- Expedite purchase orders with suppliers
- Manage high volume of incoming emails
- Coordinate with other departments to achieve On Time, In Full shipments to customers
- Investigate inbound inventory discrepancies
- Manage any invoice queries relating to your purchase orders
- Escalation management and coordination (fast, clear, and detailed communication to all stakeholders)
- Continuous Process Improvement on planning processes linking to business requirements
- Improve / liaise with suppliers to improve supply confirmation and delivery accuracy
- Opportunity to undertake degree apprenticeship in Supply Chain management leading to full L6 qualification (BA)
YOU MUST HAVE
- Data entry, admin or customer service experience
- Fluency in English
WE VALUE
- Experience in distribution and supply chain operations
- Proficient in the use of planning software tools
- SAP/ERP experience
- Experience with cross‑functional team leadership
- Understands commonly‑used concepts, practices and procedures within a particular field
- Additional languages such as Czech, French, Spanish, Dutch or German are a plus
What's In It For You
- Hybrid working model
- Opportunity to work for a global business
- Excellent career development opportunities
Location: Unit 6, Broadgate Business Park, Broadway, Chadderton, Oldham, OL9 9XA, UK (Hybrid)
Supply Chain Helpdesk Coordinator - (12 months fixed term) employer: ADI Global Distribution
At Resideo, we pride ourselves on being an excellent employer, offering a hybrid working model that promotes work-life balance while fostering a collaborative and inclusive culture. Our commitment to employee growth is evident through opportunities like the degree apprenticeship in Supply Chain management, ensuring that our team members can develop their skills and advance their careers within a global business environment. Located in Chadderton, Oldham, our office provides a supportive atmosphere where every employee's contributions are valued, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Supply Chain Helpdesk Coordinator - (12 months fixed term)
✨Tip Number 1
Network like a pro! Reach out to people in the supply chain field, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching common questions for supply chain roles. We recommend practising your answers with a friend or in front of a mirror. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your skills! If you've got experience with SAP or any planning software, make sure to highlight that during interviews. We want to see how you can bring value to the team right from the start.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Supply Chain Helpdesk Coordinator - (12 months fixed term)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Supply Chain Helpdesk Coordinator role. Highlight any relevant experience in data entry, admin, or customer service, and don’t forget to mention your familiarity with SAP or ERP systems!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your attention to detail and team-player spirit, and how you can contribute to our growing Supply Chain team.
Show Off Your Communication Skills:Since this role involves managing relationships with internal customers and external vendors, make sure to showcase your communication skills in your application. Clear and concise writing will go a long way in demonstrating your ability to coordinate effectively.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status directly!
How to prepare for a job interview at ADI Global Distribution
✨Know Your Supply Chain Basics
Brush up on your supply chain knowledge before the interview. Understand key concepts like order management, inventory discrepancies, and the importance of On Time, In Full shipments. This will show that you're not just a quick learner but also genuinely interested in the field.
✨Familiarise Yourself with SAP
Since the role involves using SAP for raising purchase orders and managing data, make sure you have a basic understanding of how it works. If you can, practice navigating the software or watch some tutorials online. This will help you feel more confident when discussing your experience with planning software tools.
✨Prepare for Teamwork Questions
As a team player, you'll likely be asked about your experiences working in teams. Think of specific examples where you collaborated effectively with others, especially in high-pressure situations. Highlight your communication skills and how you handle escalations to demonstrate your ability to coordinate with different departments.
✨Showcase Your Attention to Detail
In this role, attention to detail is crucial. Prepare to discuss instances where your meticulous nature helped prevent errors or improved processes. You might even want to bring a few examples of how you've managed high volumes of data or emails in previous roles to illustrate your point.
