Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the sales team by processing orders and ensuring a top-notch customer experience.
- Company: Join ADI Global Distribution, a leader in innovative distribution solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and tailored benefits.
- Why this job: Be part of a dynamic team that values your contributions and growth.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
- Other info: Great opportunity for career advancement in a supportive environment.
The predicted salary is between 28800 - 48000 £ per year.
We now have the opportunity for a Sales Operations Analyst to join our Inside Sales team at ADI Global Distribution. Provide key administrative support to the Sales team and work within Sales Operations, ensuring a first‑class customer experience. The role will operate Monday to Friday in a hybrid model (3 days in the office, 2 days at home).
Responsibilities
- Process customer orders and quotes in SAP to specific SLA’s and customer requirements.
- Ensuring ‘right first time, every time’ wherever possible against each order/quote/process.
- Field telephone calls as initial line support.
- Support first line e‑commerce queries.
- Liaise with relevant departments to complete customer orders, queries and complaints.
- Maintain and update customer records.
- Support commercial sales in dealing with customer support to close and grow sales.
- Direct customers to the correct teams for technical support and account queries.
- Manage sales transactions as per customers’ requirements.
- Up-sell through attachments and complete solution orders.
- Investigate and resolve issues, complaints and invoice queries.
- Effectively communicate with both external and internal stakeholders.
Sales Operations Analyst employer: ADI Global Distribution
Contact Detail:
ADI Global Distribution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at ADI Global Distribution on LinkedIn. A friendly message can go a long way in getting insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research ADI Global Distribution, their products, and the sales operations process. Show us you’re genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! As a Sales Operations Analyst, you'll need to liaise with various teams. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Sales Operations Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Operations Analyst role. Highlight relevant experience, especially in processing orders and customer support, to show us you’re the right fit for our team.
Craft a Compelling Cover Letter: Your cover letter should tell us why you want to join StudySmarter and how your skills align with the responsibilities listed in the job description. Be genuine and let your personality shine through!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to communicate clearly and professionally. Use concise language and check for any typos or errors.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ADI Global Distribution
✨Know Your SAP Basics
Since the role involves processing customer orders and quotes in SAP, make sure you brush up on your SAP knowledge. Familiarise yourself with how to navigate the system and understand key functionalities that relate to order processing.
✨Customer Experience is Key
This position is all about ensuring a first-class customer experience. Prepare examples of how you've successfully handled customer queries or complaints in the past. Show them you can maintain a positive attitude even when things get tough!
✨Communication Skills Matter
You'll be liaising with various departments and customers, so practice articulating your thoughts clearly. Consider doing mock interviews where you explain complex processes simply, as this will demonstrate your ability to communicate effectively.
✨Be Ready to Upsell
Upselling is part of the job, so think of ways you've successfully upsold products or services before. Prepare to discuss your strategies and how you can apply them in this role to help grow sales.