At a Glance
- Tasks: Manage and grow customer accounts in the Fire & Security sector while driving sales performance.
- Company: Join a global leader in Fire & Security solutions with a dynamic team culture.
- Benefits: Competitive salary, quarterly commission, career progression, gym access, and LinkedIn Learning courses.
- Other info: Hybrid work model with opportunities for professional development and collaboration.
- Why this job: Make an impact by building strong customer relationships and driving sales in a fast-paced environment.
- Qualifications: Sales or account management experience, strong communication skills, and good IT proficiency.
The predicted salary is between 30000 - 40000 £ per year.
ADI now has an opportunity for a Desk Based Account Manager to join our team at our International Head Office in Chadderton, Oldham. As a Desk Based Account Manager, you will be responsible for managing and growing a portfolio of customers within the Fire & Security sector across the North region. The role focuses on driving sales performance, strengthening customer relationships, and delivering a high level of commercial and operational support to maximise revenue and customer retention. The role will be working Monday to Friday within a hybrid model (3 days in the office and 2 days at home).
- Sales & Revenue Growth
- Drive sales of Fire & Security products and services within an assigned customer base
- Identify new business opportunities and expand share of wallet within existing accounts
- Proactively follow up quotations, leads, and inbound enquiries to convert opportunities into revenue
- Support promotional campaigns and upsell value‑added solutions
- Account Management
- Build and maintain strong relationships with customers, understanding their business needs and project requirements
- Develop account plans to support long‑term growth and retention
- Act as the primary point of contact for day‑to‑day customer engagement
- Coordinate with internal teams to ensure seamless service delivery
- Customer Support & Service
- Provide professional, timely responses to customer queries, orders, and technical requests
- Support customers through the full sales lifecycle (quotation through to order fulfilment)
- Work closely with Technical Support, Operations, and Logistics teams to resolve issues
- Commercial & Operational Excellence
- Accurately process quotations and orders in line with company processes
- Maintain CRM and customer records to track opportunities, pipeline and activity
- Monitor sales performance against targets and identify areas for improvement
- Collaboration & Internal Engagement
- Work collaboratively with field sales, key account teams, and technical specialists
- Support wider business initiatives to drive efficiency, automation, and customer experience improvements
- Share market and customer insights with the wider business
You Must Have
- Proven experience in a sales or account management role (Fire & Security experience desirable)
- Strong commercial awareness with the ability to identify growth opportunities
- Excellent communication and relationship‑building skills
- Ability to manage multiple priorities in a fast‑paced, desk‑based environment
- Good IT skills, including CRM and order management systems
We Value
- Customer‑focused with a proactive, solution‑oriented approach
- Results‑driven with a focus on achieving and exceeding targets
- Strong attention to detail and organisational skills
- Team player with the ability to collaborate across functions
What's In It For You
- Competitive salary package with market‑leading quarterly commission
- Opportunity to work for a global business
- Excellent career progression opportunities
- On‑site gym
- Access to LinkedIn Learning with thousands of expert‑led courses to support your professional development
Desk Based Account Manager in Oldham employer: ADI Global Distribution
At ADI, we pride ourselves on being an exceptional employer, offering a dynamic work environment at our International Head Office in Chadderton, Oldham. As a Desk Based Account Manager, you will benefit from a competitive salary and market-leading commission structure, alongside excellent career progression opportunities and access to professional development resources like LinkedIn Learning. Our collaborative culture fosters strong relationships and supports your growth while ensuring a healthy work-life balance through our hybrid working model.
StudySmarter Expert Advice🤫
We think this is how you could land Desk Based Account Manager in Oldham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Desk Based Account Manager at ADI Global Distribution, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including ADI Global Distribution. Tailor your message to explain why you’re drawn to them and how you can contribute as a Desk Based Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Desk Based Account Manager in Oldham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for ADI Global Distribution:When writing your cover letter, make sure to tailor your message specifically for ADI Global Distribution. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at ADI Global Distribution
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show ADI Global Distribution that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show ADI Global Distribution that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with ADI Global Distribution’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
