At a Glance
- Tasks: Manage and maintain customer and supplier data in SAP for smooth business operations.
- Company: Join a global leader in the tech industry with a focus on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and career development opportunities.
- Other info: Collaborative environment with a focus on personal and professional growth.
- Why this job: Be a key player in data governance and enhance customer satisfaction.
- Qualifications: Experience in data entry or customer service, with strong IT skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking for a Customer & Supplier Master Data Analyst to join the EMEA Data team at our EMEA Head Office in Chadderton, Oldham on a hybrid working pattern. The individual in this role will be responsible for maintaining the master data in the ADI SAP Customer & Supplier database.
Job Duties
- Drives data governance within SAP and administrates any changes.
- Timely set up and maintenance of Customer/Supplier Accounts to ensure continuity of business processes.
- Together with Finance, maintains customer/supplier banking information, ensures data is accurate and correct.
- Maintains payment terms, currency, incoterms in customer/supplier accounts.
- Updates and owns Cost factor changes, driven by factors such as FX, duties, or incoterms.
- Understands how cost factors drive profit.
- Reviews Duty rates upon receipt from trade compliance.
- Evaluating credit risk and identify high risk accounts to the Credit & Collections team and take appropriate action.
- Supplying responsive, process effective services to internal and external customers.
- Working closely with the Credit & Collection Teams, Sales and other business users as required.
- Conducting business in a manner that promotes both internal and external customer satisfaction.
- Setting up new Customers in SAP in accordance with internal processes following sufficient credit risk evaluation including credit agencies and trade compliance processes.
- Monthly review the credit portfolio data provided by our Credit Agency and propose adjustments to safeguard high risks.
- Amend and update Customer data upon request by the Credit or Sales team.
- Manage Customer Credit Holds where applicable.
- Continually work to improve Reporting and Customer service levels.
- Build relationship with relevant business partners to ensure smooth cooperation between C2C and the business.
- Ensure strict records are kept in ERP to required audit standard.
- Act as an ambassador for the team and be a subject matter expert in master data.
- Live and breathe the team's data standard policy.
Requirements
- Data entry, admin or customer service experience.
- Fluency in English.
- Good IT skills in MS Excel, Access.
- Effective multi-tasking skills and attention to detail.
- Strong interpersonal and organisational skills.
- Experience working with SAP.
We Value
- Financial acumen.
- B2B or B2C Distribution Preferred (OEM ok).
- Excellent interpersonal skills – you will need to build relationships with all business functions.
- Working collaboratively.
- Effective verbal and written communication skills.
- Strong internal and external customer service.
- Must be a team player with intercultural skills.
- Demonstrate creative thinking to resolve problems and develop succinct and concise reports.
- Energetic, open-minded, and enthusiastic to contribute to improvement of company goals and employee advancement.
Benefits
- Hybrid model working with 3 days in the office and 2 days from home.
- Ability to develop your career with a global company.
- Opportunity to work for a global business.
- Excellent career development opportunities.
- Competitive salary.
Customer & Supplier Master Data Analyst in Oldham employer: ADI Global Distribution
At Resideo, we pride ourselves on being an excellent employer, offering a hybrid working model that promotes work-life balance while fostering a collaborative and inclusive culture. Our EMEA Head Office in Chadderton, Oldham, provides ample opportunities for career development within a global business, ensuring that our employees can grow and thrive in their roles. With a commitment to employee advancement and a focus on maintaining high standards of customer service, we are dedicated to creating a rewarding and meaningful work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer & Supplier Master Data Analyst in Oldham
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to be able to show how your skills align with their needs, especially in areas like data governance and customer service. Be ready to share examples from your past experiences!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. We suggest focusing on your experience with SAP and how you’ve handled customer data in the past.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance of getting noticed!
We think you need these skills to ace Customer & Supplier Master Data Analyst in Oldham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Customer & Supplier Master Data Analyst. Highlight your data entry, admin, or customer service experience, and don’t forget to mention your familiarity with SAP and MS Excel!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our EMEA Data team. Show us your enthusiasm for data governance and how you can contribute to maintaining accurate customer and supplier information.
Show Off Your Interpersonal Skills:Since this role involves working closely with various teams, make sure to highlight your strong interpersonal skills in your application. We want to see how you can build relationships and collaborate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ADI Global Distribution
✨Know Your Data Inside Out
Before the interview, make sure you understand the basics of master data management, especially in SAP. Brush up on how customer and supplier data impacts business processes, as well as the importance of data governance. This will show that you're not just familiar with the role but genuinely interested in how it contributes to the company's success.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analysis and reporting. Think of specific examples where you've evaluated data or identified risks, particularly in a customer or supplier context. Highlighting your analytical skills will demonstrate your ability to handle the responsibilities of the role effectively.
✨Emphasise Team Collaboration
Since this role involves working closely with various teams like Credit & Collections and Sales, be ready to talk about your teamwork experiences. Share examples of how you've built relationships across departments and contributed to collaborative projects. This will illustrate your interpersonal skills and your ability to work in a team-oriented environment.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company's data standards, the tools they use, or how they measure success in this role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
