Credit Controller in Oldham

JOB DUTIES

• Achieve monthly collection targets.




• Manage and control Accounts Receivable balances in line with the debt collection procedure.




• Communicate with customers via telephone and email regarding outstanding debts, credit limits, and payment terms.




• Identify high-risk accounts and take appropriate action.




• Conduct credit reviews and approve credit terms and limits in accordance with company policy and Schedule of Executive Authority (SEA).




• Review all held orders promptly and release them where appropriate in a timely manner.




• Escalate collection issues promptly and identify mitigation actions.




• Assist with the timely resolution of unapplied cash receipts.




• Maintain customer accounts in cooperation with the Customer Master Team.




• Provide Accounts Receivable information to the business and initiate meetings to determine recovery plans where required.




• Build and maintain strong working relationships with both internal and external customers.




• Resolve disputes, delays, and other issues through cross-functional collaboration.




• Develop effective relationships with key business partners to ensure smooth cooperation between Credit-to-Cash (C2C) and the wider business.

YOU MUST HAVE

• Excellent verbal & written communication skills.




• Strong attention to detail.




• Ability to deal tactfully, professionally, and ethically with both internal and external customers.




• Process-oriented mindset with excellent problem-solving skills.

WE VALUE

• Experience and knowledge of SAP and Microsoft Excel.




• Previous experience in a Credit Controller role is highly desirable.




• Experience working within a large multinational environment.




• Strong technical and analytical skills.

WHAT'S IN IT FOR YOU

• Permanent position within a stable and growing company.




• Competitive salary.




• Modern and collaborative working environment with a hybrid arrangement (3 days on-site).




• Opportunities for professional development and career progression.

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ABOUT US

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com.

You can find out more about how the talent community works here: ADI Talent Community Terms . Our recruitment privacy notice ADI - Recruitment Privacy Notice describes in more detail how we process your personal data and how you can exercise your personal data rights.

ADI is an equal opportunity employer. For more information on applicable U.S. equal employment regulations, refer to the \"EEO is the Law\" (https://adi-corporate-site.webflow.io/legal/eeo-is-the-law) poster, \"EEO is the Law\" Supplement Poster (https://adi-corporate-site.webflow.io/legal/eeo-is-the-law-supplement) and the Pay Transparency Nondiscrimination Provision (https://adi-corporate-site.webflow.io/legal/pay-transparency-nondiscrimination-provision) . ADI complies with applicable equal employment laws in all countries where we do business.

If a disability prevents you from applying for a job through our website, request assistance here (talent.acquistion@adiglobal.com).

Job Identification: 19707

Job Category: Credit

Job Schedule: Full time

Degree Level: No Formal Education

Incentive Eligible N/A

Business ADI Global Distribution

Hiring Salary Range We are committed to inclusive and equitable compensation. Salaries are determined by factors like role responsibilities, candidate qualifications, and geographic location. We also provide additional benefits tailored to your location and role.

At ADI, we bring together diverse individuals to build the future of homes. ADI is an equal opportunity employer.

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