At a Glance
- Tasks: Provide excellent customer service, handle sales inquiries, and support the team in achieving targets.
- Company: Join ADI Global Distribution, a leader in electronic security solutions.
- Benefits: Stable role, competitive salary, quarterly bonuses, and genuine progression opportunities.
- Other info: Dynamic work environment with opportunities for career growth.
- Why this job: Be part of a forward-thinking global brand and make a real impact.
- Qualifications: Sales or customer service experience, strong communication skills, and a problem-solving mindset.
The predicted salary is between 24750 - 30250 £ per year.
ADI Global Distribution now have the opportunity for an Inside Sales Associate to join the ADI team at our Northampton Store (NN4 7PX). This role will be working Monday-to-Friday hours 8:00am – 5:00pm and offers excellent, long-term opportunities to build a career within the electronic security industry.
As an Inside Sales Associate, you will be responsible for providing excellent service to our customers, handling sales inquiries, processing orders, and supporting the team to generate sales and achieving sales targets.
JOB DUTIES
- Support the Store Manager and team in achieving sales and profit targets through effective account management and customer engagement.
- Deliver exceptional customer experiences by building and maintaining strong relationships with B2B reseller accounts, strategic vendors, and supply partners.
- Manage a portfolio of reseller accounts, actively tracking pipelines, closing deals, and achieving monthly, quarterly, and annual KPIs.
- Assist in executing store business plans and marketing strategies to drive revenue and profitability.
- Handle customer enquiries and complaints professionally, escalating when necessary to ensure resolution.
- Deliver products to customers across the region, ensuring timely and accurate service.
- Lead by example, promoting positive behaviours and ensuring compliance with audit and operational standards.
- Maintain accurate CRM data to provide visibility on business progress and customer relationships.
YOU MUST HAVE
- Prior sales/customer service experience - preferably in a trades or wholesale environment but equally retail will be considered favourably.
- Ability to multi-task and sell over the phone as well as face to face.
- Excellent communication skills.
- Strong interpersonal and relationship-building skills.
- Comfortable working independently and as part of a team.
- Confident communicating with customers by phone, offering advice and identifying upselling opportunities.
WE VALUE
- Prior sales and industry experience, ideally within wholesale distribution or trade counter environments.
- Strong interpersonal and relationship-building skills.
- Comfortable working independently and as part of a team.
- Confident communicating with customers by phone, offering advice and identifying upselling opportunities.
- Experience using CRM systems to manage customer data and sales pipelines.
- Problem-solving mindset with proven ability to manage client and executive relationships.
- Quick to learn and apply product knowledge to deliver tailored solutions.
- Driving License although not essential.
WHAT'S IN IT FOR YOU
- Stable permanent role Monday to Friday.
- Competitive salary + quarterly bonus scheme.
- Great work environment.
- Genuine opportunities for progression.
- Opportunity to work for a forward-thinking global brand.
ABOUT US
ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally.
From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry.
At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day.
Inside Sales Associate in Northampton employer: ADI Global Distribution
ADI Global Distribution is an exceptional employer, offering a stable and rewarding career as an Inside Sales Associate in Northampton. With a competitive salary, quarterly bonus scheme, and a supportive work environment, employees are encouraged to grow and progress within the electronic security industry. The company fosters a culture of innovation and collaboration, providing genuine opportunities for personal and professional development while being part of a forward-thinking global brand.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Associate in Northampton
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Inside Sales Associate at ADI Global Distribution, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including ADI Global Distribution. Tailor your message to explain why you’re drawn to them and how you can contribute as a Inside Sales Associate. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Inside Sales Associate in Northampton
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for ADI Global Distribution:When writing your cover letter, make sure to tailor your message specifically for ADI Global Distribution. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at ADI Global Distribution
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show ADI Global Distribution that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show ADI Global Distribution that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with ADI Global Distribution’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
