Account Manager in Birmingham

Location – This role is ideally suited to someone based in the Midlands, covering a Midlands-focused territory, however regular travel to customer sites will be required.About the Role We are looking for an experienced Account Manager to join our Environmental Services team. This is a varied role combining contractual service delivery, technical consultancy, and sales development, focused on water and steam quality management.You will be responsible for ensuring our customers remain compliant with legislation while improving plant efficiency, reducing energy consumption, lowering maintenance costs, and minimising downtime. Alongside service delivery, you will actively identify and develop opportunities to grow existing accounts and generate new business.Specifically, your key responsibilities will include:Deliver contractual water treatment services, consultancy and audits in line with agreed scopes and timescalesAnalyse water quality across customer systems, interpret results, and make practical, compliant recommendationsEnsure all work is carried out in line with environmental, health & safety, and company standardsPlan and organise service visits effectively, ensuring contractual tasks are completed on timeUse every site visit as an opportunity to identify and develop additional product and service opportunitiesFollow up pre-qualified leads and manage opportunities through the sales pipelineWork closely with internal teams to support forecasting, planning and business growthPrepare and present service proposals where appropriate and proactively convert opportunities into ordersBuild strong customer relationships through a consultative, solution-led approachMaintain accurate reporting, documentation and use of company systemsAbout you We would like to hear from you if you have:Proven experience in account management, consultancy or a technical service role (water treatment or environmental services preferred)Strong customer-facing skills with a consultative and commercial mindsetAbility to analyse data, diagnose issues and propose effective solutionsWell organised, self-motivated and comfortable managing a varied workloadConfident communicator with strong relationship-building skillsWillingness to travel regularly as part of the role with a full UK driving licenseThe Benefits The adi Pit Stop – savings and discounts portal with Reward GatewayEnhanced Employee assistance programmeCycle to work schemeEmployee referral bonus of £500 for every successful new employeeCompany-wide Christmas party for employees and partnersAnnual employee awardsLong service awardsFree workwearThe company Find out more about adi – https://www.adiltd.co.uk/Other organisations may call this role a Technical Account Manager, Key Account Manager – Water Treatment, Strategic Account Manager or Principal Account Manager – Environmental Services.adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice.So, if you\’re seeking your next challenge as an Account Manager, please apply via the button shown.

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