At a Glance
- Tasks: Manage key accounts, drive growth, and ensure client satisfaction in a dynamic environment.
- Company: Award-winning ERP SaaS business with impressive growth and client list.
- Benefits: Competitive salary, uncapped commission, hybrid work, and career development opportunities.
- Other info: Exciting opportunity for career growth in a thriving market.
- Why this job: Join a fast-growing company and make a real impact on client success.
- Qualifications: Experience in Account Management within the ERP space and strong relationship-building skills.
The predicted salary is between 65000 - 75000 £ per year.
Location: London - Hybrid
Salary: £65,000-£75,000 x2 OTE (uncapped) + Benefits
Would you be interested in working for an award-winning, fast growth ERP SaaS business? With an impressive expanding client list and PE investment, the business has scaled up by 25% YOY for the last 3 years running! This role is very well supported and with a very impressive client list.
As a Senior Account Manager, you will manage a set of key accounts. They are looking for highly consultative, strategic thinkers who thrive in a dynamic environment and are passionate about driving growth, retention and client success within an account base. With no signs of slowing down, they are also on course for another record year of growth in 2025! There is a huge demand in their market at the moment for their portfolio of ERP services/solutions.
You will:
- Identify upsell and cross-sell opportunities, working with clients to understand their evolving business requirements and propose tailored solutions.
- Manage contract renewals and negotiate terms to ensure client satisfaction and retention.
- Proactively address client concerns and challenges to maintain high levels of customer satisfaction.
- Develop and maintain an in-depth understanding of ERP products and features.
- Educate clients on new functionalities and upgrades that align with their business.
- Work closely with sales, implementation, and support teams to ensure seamless customer experiences.
- Communicate client feedback and requirements to internal stakeholders for continuous solution improvement.
Desired experience:
- Proven experience in Account Management, in the ERP space.
- Proven experience of selling ERP systems, e.g. Workday, Oracle, Sage, Epicor, IFS, is a significant advantage.
- Strong relationship building skills at all levels of an organisation, including to C-level.
- Ability to identify and close sales opportunities, with a demonstrable track record of doing so.
- Strong negotiation skills to secure renewals and upsell opportunities.
- Ability to understand and align solutions with clients' business objectives.
- Ability to think strategically about client relationships and identify long-term growth opportunities.
If you're interested in finding out more, please don't hesitate and apply today!
Please also follow the Adhesion LinkedIn page to be kept in the loop for future Senior Sales roles!
Senior Account Manager employer: Adhesion
Join an award-winning, fast-growing ERP SaaS business in London, where you will thrive in a dynamic and supportive work culture that prioritises employee growth and client success. With a strong focus on innovation and a commitment to professional development, this company offers uncapped earning potential and the opportunity to work with an impressive client list, ensuring a rewarding and meaningful career path for Senior Account Managers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the ERP space. Attend industry events, webinars, or even local meetups. The more people you know, the better your chances of landing that Senior Account Manager role.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience with ERP systems. Share specific examples of how you've driven growth and client success in previous roles.
✨Tip Number 3
Be proactive! If you see a company you're interested in, don’t wait for them to post a job. Reach out directly and express your interest in working with them. You never know what opportunities might be available!
✨Tip Number 4
Apply through our website! We’ve got loads of great opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team. Don’t miss out!
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Senior Account Manager role. Highlight your experience in ERP and account management, and don’t forget to showcase those strong relationship-building skills we’re after!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about driving growth and client success. Share specific examples of how you've tackled challenges in previous roles.
Showcase Your Strategic Thinking:In your application, demonstrate your ability to think strategically about client relationships. We want to see how you’ve identified long-term growth opportunities in the past and how you plan to do so with us!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Adhesion
✨Know Your ERP Inside Out
Make sure you have a solid understanding of the ERP products and features relevant to the role. Brush up on the specifics of systems like Workday, Oracle, or Sage, as this will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Relationship-Building Skills
Prepare examples that highlight your ability to build strong relationships with clients, especially at the C-level. Think about times when you've successfully managed key accounts and how you addressed client concerns to maintain satisfaction.
✨Be Ready to Discuss Growth Strategies
Think strategically about how you can drive growth and retention for the company. Be prepared to discuss specific upsell and cross-sell opportunities you've identified in past roles and how you approached them.
✨Practice Your Negotiation Techniques
Since negotiation is key in this role, come equipped with examples of successful contract renewals and negotiations you've handled. Highlight your approach to securing renewals and how you ensure client satisfaction throughout the process.
