At a Glance
- Tasks: Manage key accounts and drive client success in a fast-growing ERP SaaS business.
- Company: Award-winning ERP SaaS company with impressive growth and client list.
- Benefits: Competitive salary, uncapped commission, hybrid work, and career development opportunities.
- Other info: Exciting opportunity for career growth in a thriving market with a supportive environment.
- Why this job: Join a dynamic team and make a real impact on client relationships and business growth.
- Qualifications: Experience in Account Management within the ERP space and strong relationship-building skills.
The predicted salary is between 65000 - 75000 £ per year.
Location: London - Hybrid
Salary: £65,000-£75,000 x2 OTE (uncapped) + Benefits
Would you be interested in working for an award-winning, fast growth ERP SaaS business? With an impressive expanding client list and PE investment, the business has scaled up by 25% YOY for the last 3 years running!
This role is very well supported and with a very impressive client list. As a Senior Account Manager, you will manage a set of key accounts. They are looking for highly consultative, strategic thinkers who thrive in a dynamic environment and are passionate about driving growth, retention and client success within an account base.
You will identify upsell and cross-sell opportunities, working with clients to understand their evolving business requirements and propose tailored solutions.
The role:
- Manage contract renewals and negotiate terms to ensure client satisfaction and retention.
- Proactively address client concerns and challenges to maintain high levels of customer satisfaction.
- Develop and maintain an in-depth understanding of ERP products and features.
- Educate clients on new functionalities and upgrades that align with their business.
- Work closely with sales, implementation, and support teams to ensure seamless customer experiences.
- Communicate client feedback and requirements to internal stakeholders for continuous solution improvement.
Desired experience:
- Proven experience in Account Management, in the ERP space.
- Proven experience of selling ERP systems, e.g. Workday, Oracle, Sage, Epicor, IFS, is a significant advantage.
- Strong relationship building skills at all levels of an organisation, including to C-level.
- Ability to identify and close sales opportunities, with a demonstrable track record of doing so.
- Strong negotiation skills to secure renewals and upsell opportunities.
- Ability to understand and align solutions with clients' business objectives.
- Ability to think strategically about client relationships and identify long-term growth opportunities.
If you're interested in finding out more, please don't hesitate and apply today!
Please also follow the Adhesion LinkedIn page to be kept in the loop for future Senior Sales roles!
Senior Account Manager in London employer: Adhesion
Join an award-winning ERP SaaS business in London that is experiencing rapid growth and offers a dynamic work environment. With a strong focus on employee development, you will have access to extensive training and career advancement opportunities while working alongside a supportive team dedicated to client success. Enjoy a competitive salary package with uncapped commission and the chance to be part of a company poised for continued success in the evolving tech landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the ERP space. Attend industry events, join relevant LinkedIn groups, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience with ERP systems. Share specific examples of how you've driven growth and client success in previous roles. This will set you apart from the crowd!
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their products and how they fit into the market. This will help you tailor your answers and demonstrate that you're not just another candidate, but someone who genuinely cares about their business.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make an impact. Plus, applying directly can sometimes give you a better chance of getting noticed. So, what are you waiting for? Get your application in!
We think you need these skills to ace Senior Account Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in account management, especially in the ERP space, and showcase any relevant achievements that demonstrate your ability to drive growth and client success.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. Be sure to mention specific experiences that relate to managing key accounts and negotiating contracts.
Showcase Your Strategic Thinking:In both your CV and cover letter, emphasise your strategic thinking abilities. We want to see how you've identified upsell opportunities and addressed client challenges in previous roles. This will show us you can thrive in our dynamic environment.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at Adhesion
✨Know Your ERP Inside Out
Make sure you have a solid understanding of the ERP products and features relevant to the role. Brush up on the specifics of systems like Workday, Oracle, or Sage, as this will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Relationship-Building Skills
Prepare examples that highlight your ability to build strong relationships with clients, especially at the C-level. Think about times when you've successfully managed key accounts and how you maintained client satisfaction and retention.
✨Be Ready to Discuss Growth Strategies
Think strategically about how you can drive growth within the accounts you'll manage. Be prepared to discuss upsell and cross-sell opportunities you've identified in the past and how you approached those situations.
✨Practice Your Negotiation Techniques
Since negotiation is key in this role, come equipped with examples of successful contract renewals and negotiations you've handled. Highlight your approach to addressing client concerns while ensuring mutual satisfaction.
