Patient Safety Investigator in Sheffield

Location: Hybrid - Remote with occasional in person attendance at our Sheffield/ Lincoln Office for meetings, training and events.

28 days annual leave plus bank holidays (and a holiday purchase scheme).

Birthday Off.

Enhanced maternity, adoption, shared parental and paternity pay & paid fertility leave for those undergoing fertility treatment.

DBS Paid.

Blue Light Card.

Employee assistance programme.

Keys Health services discount for you and your family of 12.5%.

Use of our ADHD360 static home (near Alton Towers).

Company celebration events.

Job Summary: The Patient Safety Investigator leads and delivers patient safety investigations across the Health Division, ensuring a consistent, high-quality and proportionate approach from initial scoping through to reporting and learning outcomes. Working in line with the principles of the Patient Safety Incident Response Framework (PSIRF), the role supports a shift toward system-focused learning and improvement, producing robust, defensible findings that translate into clear, actionable recommendations. The role also involves investigations of clinical and HR interfaces, supports legal and external processes such as coroner communication and reports, and identifies themes to inform wider patient safety improvement.

Essential Duties and Responsibilities:

• Lead end-to-end patient safety investigations, including serious incidents, using proportionate and learning-focused approaches.
• Gather and analyse evidence (clinical records, timelines, staff accounts) and conduct professional, objective interviews.
• Identify contributory factors and system issues, focusing on improvement rather than blame.
• Produce clear, structured investigation reports with practical recommendations.
• Ensure findings are embedded into practice to drive meaningful improvement.
• Maintain accurate and well-documented investigation records.
• Provide input into HR-related investigations and support legal/external reporting (e.g. CQC, court, coroner).
• Contribute to PSIRF processes by sharing insights, themes, and presenting findings at governance meetings.
• Support organisational learning through summaries and collaboration with clinical and operational teams.
• Drive continuous improvement in investigation quality, including developing tools, templates, and training.

Qualifications and Experience:

• Professional qualification in a relevant field (e.g. Nursing, Social Work, or equivalent experience in patient safety, investigations, or risk management).
• Experience conducting investigations within healthcare, safeguarding, or a related field.
• Strong understanding of incident investigation methodologies and system-based learning approaches.
• Experience analysing complex information and producing clear, structured reports.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple investigations simultaneously.
• Experience with the Patient Safety Incident Response Framework or similar frameworks (Desirable).
• Experience contributing to legal or external reports (e.g. coroner statements) (Desirable).
• Experience identifying themes and contributing to organisational improvement (Desirable).

Additional Information: This role supports the delivery of patient safety investigation processes across the Health Division, ensuring incidents are reviewed in a way that prioritises learning, improvement, and patient safety. The postholder will work closely with the Head of Patient Safety and Safeguarding and wider clinical teams. Due to the nature of the role, the postholder must always maintain strict confidentiality and professional boundaries. This role may involve occasional travel for meetings, training, or external agency engagement.