Team Manager (Autism) in Lincoln

Shift and Schedule: Working Hours 40 (Mon - Fri)

Location: Remote (initial training in Nettleham/Lincoln)

Do you want to make a difference? Are you ready for a new challenge? Can you work in a team that is supporting world class healthcare for people with ADHD? If you have answered YES to these questions, we have a great opportunity for you!

Company Description: Keys Health is a division of Keys Group and is made up of ADHD360, Autism 360 and Mable. ADHD360 and Autism 360 diagnose, treat and empower those living with Neurodiversity to unlock their potential and live brighter lives. Mable delivers a complimentary speech and language therapy that supports a range of communication challenges through schools and privately. Our mission is simple (but mighty): to make neurodiversity something to celebrate, not hide. Help us make every patient’s journey the best it can be.

Job Summary: Autism360 is growing! We are on a mission to deliver exceptional care and are looking for passionate individuals to join our supportive, collaborative team. We believe in creating an environment where you can do the most meaningful work of your career. We are looking for an experienced Team Manager to lead the Autism team.

Upon successful completion of probation, Autism360 will support you through your ADIR and ADOS training if not already completed.

The clinical responsibilities associated with this role are as follows:

• Provide strong leadership and management of the clinical team, fostering a positive and collaborative work environment.
• Responsible for the line management of the clinical team ensuring adherence to company policies, processes, clinical governance requirements and regulatory standards.
• Support team members in relation to caseload management, clinical capacity and planning of clinical delivery.
• Hold productive, but challenging conversations, and follow formal processes where team members are not meeting quality standards or performance targets.
• Manage all matters relating to line management including sickness management and performance management, preceptorship and probation.
• Manage informal resolutions to concerns/complaints received from patients and families.
• Assist the patient experience team to respond to formal complaints where an informal resolution has not been successful.
• Ensure the implementation of agreed action plans from complaints and patient safety incident reviews.
• Conduct regular team meetings at a frequency of at least monthly to share knowledge, cascade information from Keys Health, and address challenges.
• Collaborate with the Deputy Head of Operations to ensure seamless coordination and efficient operations.
• Be the first point of contact for team members to report and record clinical incidents.
• Complete a range of patient safety incident reviews and investigations at the instruction of the Clinical Director or Patient Safety Lead.
• Oversee & manage mental health risk &/or safeguarding concerns raised by your team.
• Work collaboratively with the Autism Senior Clinicians with the induction of all new staff within your team.
• Communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information.
• Ensure that all appraisals, annual leave requests and sickness monitoring are up to date for the allocated team.
• Collaborate with the Senior Clinicians and HR with the monitoring of clinical performance.
• Take responsibility for own continuous professional development.
• Support in the duties of the Senior Clinician in their absence.

Qualifications and Experience:

• Qualified healthcare professional with current UK registration with the appropriate governing body (i.e. NMC, HCPC) with no restrictions on practice.
• Ability to work unsupervised and independently and manage own workload.
• Exceptional organisational and problem-solving skills.
• Experience with remote work and conducting virtual clinics.
• Detailed understanding of co-occurring conditions and differential diagnosis, including mental health conditions.
• Strong understanding of NICE Guidelines for Autism assessment and diagnosis.
• Strong communication, empathy, analytical skills, and experience with neurodivergent individuals.
• Leadership and management experience.
• Desirable – Experience in conducting autism assessments using ADOS-2 and ADI-R assessment tools.

Additional Info (Benefits):

• 25 days annual leave plus bank holidays.
• Additional annual leave for your birthday.
• Employer’s pension contribution above minimum.
• Enhanced maternity pay.
• DBS Paid.
• EV Care Scheme.
• Blue light card.
• Personal wellbeing support.
• Medicash.
• My Staff Shop.
• Cycle to work scheme.
• ADHD service discount for you and your family.
• Use of our ADHD360 static home (near Alton Towers).
• Company celebration events.