At a Glance
- Tasks: Lead the design and delivery of impactful services for children with ADHD.
- Company: Join a small, community-focused charity making a real difference.
- Benefits: Flexible hours, generous holiday entitlement, and a supportive team environment.
- Other info: Hybrid working model with opportunities for personal growth and development.
- Why this job: Make a meaningful impact on the lives of young people and their families.
- Qualifications: Experience in service delivery and team management is essential.
The predicted salary is between 30000 - 40000 £ per year.
About ADHD Embrace
We work to ensure that children and young people with ADHD are understood, supported and able to thrive. ADHD Embrace is a small and impactful community charity supporting children and young people with Attention Deficit Hyperactivity Disorder (ADHD), along with their families and the professionals who work with them. For over 20 years, we have provided trusted information, practical support and advocacy, building long-standing relationships within our community. Our work is built around three pillars:
- Providing information, knowledge and practical support
- Advocating for greater ADHD awareness
- Empowering children, young people and families affected by ADHD
The Service Provision Lead is responsible for leading the design, planning and evaluation of ADHD Embrace’s services, ensuring they are high-quality, responsive to community needs and aligned with funding commitments. Our services include courses and workshops for both parents and young people, expert-led seminars, advice clinics, informal meet-ups and our Schools Outreach Programme, training teaching staff and providing ADHD awareness to parents in schools and delivering teacher seminars. This is a key role in a small charity and combines long term planning with hands-on coordination. The delivery of the service provision will be carried out by colleagues and external providers. The postholder will report to the Executive Director.
Key Responsibilities
- Service design and planning: Lead the development, planning and ongoing review of ADHD Embrace’s service offer, using a user-led approach informed by feedback and insight. Develop and maintain a clear service delivery roadmap that supports families and young people at different stages of their ADHD journey. Ensure events and programmes are planned at least four to six months in advance.
- Service delivery and team oversight: Coordinate service delivery to ensure it meets agreed objectives, budgets and funder requirements. Oversee the quality and timeliness of delivery by staff and external service providers.
- Insight, evaluation and impact: Ensure feedback is gathered after events and activities and used to inform continuous improvement. Monitor service reach, beneficiary numbers and impact, using both quantitative and qualitative data. Design and coordinate community surveys and consultation activity to inform future service development.
- Management and funding reporting: Ensure service delivery meets funder requirements and supports reporting obligations. Prepare quarterly management information on service delivery, reach and impact.
Person Specification
Experience delivering or coordinating services. Experience managing people within a small, part-time or flexible team structure. Experience balancing planning, delivery and stakeholder relationships.
Skills and Knowledge (essential)
- Strong organisational and prioritisation skills.
- Knowledge and understanding of neurodiversity (ADHD would be desirable).
- Ability to work collaboratively with colleagues and external partners.
- Ability to understand macro environment while also managing practical delivery.
- Ability to innovate and use initiative.
Personal Characteristics
- Empathetic and values-driven, with a genuine commitment to ADHD Embrace’s mission.
- Self-motivated and ability to work in a varied role.
- Clear, open and honest communicator.
- Positive, flexible and willing to roll up sleeves when needed.
Hours: 16 hours per week, with occasional evening or weekend work to support events. This role could potentially be worked over three days, or on two days. We are open to considering applicants' preferences.
Employer pension contribution: 3% of salary
Holiday entitlement: 30 days per year, including bank holidays (pro rata)
Location: Hybrid. The team works together in a shared office on Mondays. In-person events take place in and around Richmond, Kingston and the surrounding areas. Outside of these commitments, the role can be carried out remotely. Local candidates are preferred.
Why work with us?
Your work will genuinely matter. You’ll be ensuring our service delivery makes a real difference to children, young people, families and professionals working with young people with ADHD. You’ll be part of a supportive, values-driven team. We are collaborative, kind and practical, and we care deeply about both our community and each other. We value balance and flexibility. This is an important role which will require skilled application but will enable the postholder to have a meaningful part-time role. We understand that people do their best work when life is in balance. You’ll join a charity with credibility and heart. With over 20 years of experience, ADHD Embrace is trusted by families and professionals alike — while still being small enough for your contribution to be visible and valued.
How to apply: To apply, please send: A CV (no more than two sides of A4), and a short covering email outlining your relevant experience and motivation for applying. Please email your application to . Deadline for applications: 23 March 2026 (early application encouraged).
Service Provision Lead (part-time) in London employer: ADHD Embrace
ADHD Embrace is an exceptional employer, offering a meaningful part-time role where your contributions directly impact the lives of children and families affected by ADHD. With a supportive and values-driven work culture, we prioritise flexibility and balance, ensuring that our team members thrive both personally and professionally. Join us in a collaborative environment where your skills will be recognised and valued, making a real difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Service Provision Lead (part-time) in London
✨Tip Number 1
Get to know ADHD Embrace! Research their mission and values, and think about how your experience aligns with their goals. This will help you tailor your approach when you get the chance to chat with them.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insider info about the role and the team culture. A friendly chat can give you valuable insights and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by thinking of examples from your past that showcase your skills in service design and delivery. Be ready to discuss how you've made a difference in similar roles, especially in community-focused settings.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression and show your enthusiasm for the role.
We think you need these skills to ace Service Provision Lead (part-time) in London
Some tips for your application 🫡
Craft a Compelling CV:Your CV should be a snapshot of your experience and skills, tailored to the Service Provision Lead role. Highlight any relevant experience in service delivery or coordination, and don’t forget to showcase your organisational skills!
Write a Personal Covering Email:In your covering email, let us know why you’re passionate about ADHD Embrace’s mission. Share specific examples of how your background aligns with our values and the responsibilities of the role.
Be Clear and Concise:Keep your CV to two sides of A4 and make sure your covering email is straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your experience and motivation.
Apply Early!:Don’t wait until the deadline! Applying early shows your enthusiasm and gives us a chance to review your application sooner. Plus, it might just give you an edge over other candidates.
How to prepare for a job interview at ADHD Embrace
✨Know the Mission
Before your interview, take some time to really understand ADHD Embrace's mission and values. Familiarise yourself with their work and how they support children and families affected by ADHD. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare Your Examples
Think of specific examples from your past experiences that demonstrate your skills in service design, team coordination, and stakeholder management. Be ready to discuss how you've successfully led projects or initiatives, especially in a community or charity setting. This will help you stand out as a candidate who can hit the ground running.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the current challenges ADHD Embrace faces in service delivery or how they gather feedback from the community. This shows that you're not just interested in the role, but also in contributing to the organisation's growth and improvement.
✨Show Your Empathy
Since this role is all about supporting children and families, make sure to convey your empathy and understanding of neurodiversity. Share any personal experiences or insights you have regarding ADHD, and express your commitment to making a positive impact in the community. This will resonate well with the interviewers.
