Secretarial Administrator

Join the ADHD360 Revolution

• Role: Secretarial Administrator
• Location: Lincoln, Lincolnshire
• Salary: £27,851.20 per annum ( pro-rata for 6 months FTC)
• Hours: 37.5 hours per week plus 30-minute paid lunch, Monday to Friday 9:00am – 5:00pm

About ADHD360

ADHD360 is a part of the Keys Group health division operating as the UK\’s largest and most innovative ADHD clinic. Diagnosing, treating and empowering those living with ADHD to unlock their potential and live brighter lives.

Our mission is simple (but mighty): to make neurodiversity something to celebrate, not hide. Help us make every patient\’s journey the best it can be.

About the role

We\’re looking for a confident and organised Secretarial Administrator to become an essential part of our patient specific team. If you enjoy helping people, keeping things running smoothly and working closely with a friendly clinical team, this could be the perfect role for you.

What You\’ll Do

• Handling patient enquiries via phone, email and live chat
• Providing clear, supportive communication to every patient
• Working side by side with the clinical team to support patient care
• Preparing and sending well-presented letters and documents
• Prioritising tasks and managing your workload independently
• Contributing positively to a collaborative team environment
• Using problem solving skills to keep things moving efficiently

What You\’ll Bring

• Strong organisation skills and attention to detail
• Someone who can work independently and thrive in a team
• Clear, confident communication skills
• A proactive, solution focused mindset
• Experience with live chat systems is desirable but not essential
• A friendly, professional approach to patient support

Benefits:

• 25 days annual leave plus