Community Engagement Officer in Colwyn Bay

Hours: 37.5

Salary: £27,764.55 per annum

Based at: Colwyn Bay

Role Purpose:

Sourcing eligible participants by networking with potential referrers/ agencies ensuring adequate eligibility evidence.

Raising awareness of the service through presentations, attending appropriate meetings and events.

Ensuring the registration outcomes are delivered on target.

Record all activities accurately including client registration forms and outcome monitoring forms required of the scheme.

Refer participants to other services within the partnership, and other external agencies as appropriate.

Provide excellent customer service, identify the needs of internal and external customers and strive to deliver a prompt, effective and personalised service.

Promote training opportunities, group activities and volunteering events that are available to the client group.

Ensuring action plans are completed on registration.

Work alongside the Peer Mentors in delivering the projects goals and objectives.

To support the Project Manager in raising awareness of the service.

If you think you might have these skills, but are not 100% sure, please do still apply and let us decide. We know that certain groups rule themselves out of interesting opportunities assuming that others will be more successful, but please don't be that person. We want to hear from the widest cross section of the community.

If you have difficulty accessing this information or would like it in a different format, please contact our recruitment team at recruitment@adferiad.org or 01792 816600

Pwrpas y Rôl:

Dod o hyd i gyfranogwyr cymwys drwy rwydweithio â chyfeirwyr/asiantaethau posibl gan sicrhau tystiolaeth gymhwysedd ddigonol.

Codi ymwybyddiaeth o'r gwasanaeth drwy gyflwyniadau, mynychu cyfarfodydd a digwyddiadau priodol.

Sicrhau bod canlyniadau cofrestru yn cael eu cyflawni ar y targed.

Cofnodi pob gweithgaredd yn gywir gan gynnwys ffurflenni cofrestru cleientiaid a ffurflenni monitro canlyniadau sy'n ofynnol gan y cynllun.

Cyfeirio cyfranogwyr at wasanaethau eraill o fewn y bartneriaeth, ac asiantaethau allanol eraill yn ôl yr angen.

Darparu gwasanaeth cwsmeriaid rhagorol, nodi anghenion cwsmeriaid mewnol ac allanol ac ymdrechu i ddarparu gwasanaeth prydlon, effeithiol a phersonol.

Hyrwyddo cyfleoedd hyfforddi, gweithgareddau grŵp a digwyddiadau gwirfoddoli sydd ar gael i'r grŵp cleientiaid.

Sicrhau bod cynlluniau gweithredu yn cael eu cwblhau wrth gofrestru.

Gweithio ochr yn ochr â'r Mentoriaid Cyfoedion i gyflawni nodau ac amcanion y prosiect.

Cefnogi'r Rheolwr Prosiect i godi ymwybyddiaeth o'r gwasanaeth.

Os credwch fod gennych y sgiliau hyn, ond nad ydych 100% yn siwr, gwnewch gais o hyd a gadewch i ni benderfynu. Gwyddom fod rhai grwpiau yn diystyru eu hunain o gyfleoedd diddorol gan gymryd y bydd eraill yn fwy llwyddiannus, ond peidiwch â bod y person hwnnw. Rydym am glywed gan y trawstoriad ehangaf o’r gymuned.

Os ydych chi'n cael trafferth cael mynediad i'r wybodaeth hon neu os hoffech chi ei chael mewn fformat gwahanol, cysylltwch â'n tîm recriwtio yn recruitment@adferiad.org neu 01792 816600