At a Glance
- Tasks: Lead customer success operations and enhance customer experiences for ADEY and Surestop.
- Company: Join ADEY, a leader in customer-first culture and operational excellence.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Be part of a passionate team dedicated to customer success.
- Why this job: Make a direct impact on customer satisfaction and shape the customer journey.
- Qualifications: Strong background in customer service leadership, especially in B2B.
The predicted salary is between 60000 - 80000 £ per year.
ADEY is seeking a Head of Customer Success to lead customer-facing operations for the ADEY and Surestop brands in Gloucester. This role focuses on driving a customer-first culture and operational excellence within teams.
The successful candidate will:
- Design customer success strategies
- Oversee order fulfilment
- Enhance customer experiences
A strong background in customer service leadership, particularly within B2B environments, is essential. Join us to have a direct impact on our customer journey and overall satisfaction.
Head of Customer Success & Experience employer: ADEY
At ADEY, we pride ourselves on fostering a dynamic work environment that champions a customer-first culture and operational excellence. Located in Gloucester, our team enjoys a collaborative atmosphere with ample opportunities for professional growth and development, ensuring that every employee can make a meaningful impact on our customer journey. Join us to be part of a forward-thinking company that values innovation and prioritises employee satisfaction.
