ADEY is seeking a Head of Customer Success to lead customer-facing operations for the ADEY and Surestop brands in Gloucester. This role focuses on driving a customer-first culture and operational excellence within teams.
The successful candidate will design customer success strategies, oversee order fulfilment, and enhance customer experiences. A strong background in customer service leadership, particularly within B2B environments, is essential. Join us to have a direct impact on our customer journey and overall satisfaction.
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