Aderant is seeking a Product Support Specialist to deliver exceptional technical service to our global client base. You will answer complex questions on our software via phone or web, troubleshoot issues, and document resolutions to help clients run their practice more effectively.
In this role you will act as the main liaison between clients and internal teams, relay feedback to product development, and participate in QA testing to ensure successful releases and continued product quality.
Technical Product Support Specialist (Legal Software) employer: Aderant
Join a dynamic and rapidly growing RWE consulting firm in London, where you'll have the opportunity to work on innovative projects that make a real impact in the life sciences sector. With a people-focused culture, excellent staff retention, and a proven progression path, this role offers not just a job, but a meaningful career where your contributions are valued and your professional growth is supported.
