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For Companies At a Glance
- Tasks: Lead IT operations, manage teams, and drive innovation in a supportive environment.
- Company: Join a global leader in hair loss solutions with a family-like culture.
- Benefits: Competitive salary, pension, 20 days holiday, and wellness initiatives.
- Why this job: Make a real impact in tech while helping customers feel their best.
- Qualifications: 2+ years in IT leadership, strong communication, and analytical skills required.
- Other info: Dynamic role with opportunities for growth and collaboration across teams.
The predicted salary is between 40000 - 40000 £ per year.
Requirements
- An ability to align IT initiatives with the broader business strategy
- Experience in preparing and managing budgets
- Proven ability to lead, motivate, and manage IT teams
- Strong analytical skills for making informed and timely decisions
- Ability to diagnose and resolve complex technical issues
- Excellent verbal and written communication skills for interacting with internal and external stakeholders
- Highly organized and self-motivated, with the ability to plan for short to medium-term objectives
- A minimum of two years experience in an equivalent role
- Bachelor's degree in IT Communications or related field
- Proficiency in Windows 11 operating system
- Familiarity with Windows Office 365 and Azure
- Experience with Windows Office 365 Exchange Online
- Knowledge of SharePoint, Intune, and cloud storage systems
- Understanding of backup technologies and CRM terminologies
- Familiarity with firewalls, routers, and switches
- Experience in web design and graphics
- Knowledge of Microsoft 365 Dynamics Business Central (desirable)
Responsibilities
- Define and execute the IT operations roadmap in alignment with business objectives
- Lead and develop high-performing teams across IT infrastructure, IT support, web development, and network operations
- Champion a culture of innovation, accountability, and continuous improvement
- Lead the planning and execution of strategic IT operational projects
- Collaborate with various teams and external suppliers to ensure timely and budget-compliant project delivery
- Establish project governance frameworks and reporting mechanisms
- Manage the Magento Web Developer to ensure alignment with company strategy
- Report project updates and reviews to senior management
- Oversee data operations, cloud platforms, and enterprise applications
- Manage vendor relationships and negotiate service level agreements (SLAs)
- Implement and maintain cybersecurity protocols and risk management practices
- Ensure compliance with industry standards and regulations (e.g., GDPR, ISO 27001)
- Own IT policies, conducting regular audits and assessments
- Oversee IT support functions for timely resolution of incidents and requests
- Monitor service performance and drive user experience improvements
- Manage escalation processes and root cause analysis
- Develop and manage the IT operations budget
- Lead procurement of hardware, software, and services
- Evaluate emerging technologies and recommend beneficial adoptions
- Oversee management of the IT asset register
Technologies
- Azure Cloud
- CRM
- Hardware Support
- Magento
- Microsoft 365
- Network
- Office 365
- SharePoint
- Web
- Windows
- Security
We are proud to be part of the Aderans Group, a global leader in total hair loss solutions since 1968. With operations across Asia, America, and Europe, we are at the forefront of innovation in hair replacement technology. Our UK division features 7 retail salons, 800 wholesale customers, and a vibrant e-commerce platform. We are dedicated to helping customers look and feel their best while fostering a supportive team environment. This full-time office-based role offers a starting salary of up to £40,000, benefits including a workplace pension, 20 days of holiday plus bank holidays, and various employee wellness initiatives. Join us in our mission to fill the globe with smiles.
Head of IT Operations in Hove employer: Aderans UK Limited
Contact Detail:
Aderans UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT Operations in Hove
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your past projects and achievements. Whether it's a website, a GitHub repository, or a presentation, having something tangible to share can really set you apart from the competition.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their IT operations and think about how your experience aligns with their needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and hit that apply button!
We think you need these skills to ace Head of IT Operations in Hove
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of IT Operations role. Highlight your experience in managing budgets, leading teams, and any relevant technical skills to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about IT operations and how your background aligns with our family culture. Don’t forget to mention specific projects or achievements that demonstrate your leadership and analytical skills.
Showcase Your Communication Skills: Since this role involves interacting with various stakeholders, make sure your written application showcases your excellent communication skills. Keep it clear, concise, and professional while still letting your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Aderans UK Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11, Office 365, and Azure. Be ready to discuss how you've used these technologies in past roles, especially in relation to managing IT operations and resolving complex technical issues.
✨Align with Business Strategy
Prepare examples of how you've successfully aligned IT initiatives with broader business goals. Think about specific projects where your strategic input made a difference, and be ready to share those insights during the interview.
✨Showcase Your Leadership Skills
Be prepared to talk about your experience leading and motivating IT teams. Highlight any successful projects where you developed high-performing teams and how you fostered a culture of innovation and accountability.
✨Communicate Clearly and Confidently
Since excellent communication skills are key for this role, practice articulating your thoughts clearly. Prepare to discuss how you've interacted with both internal and external stakeholders, ensuring you convey your ideas effectively.
