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- Tasks: Be the friendly face of our office, managing front desk duties and supporting the sales team.
- Company: Join Diversey UK, a leader in providing exceptional customer experiences.
- Benefits: Gain valuable experience, develop professional skills, and enjoy a supportive work environment.
- Other info: Opportunity to learn and grow within a reputable company.
- Why this job: Make a lasting impression while helping drive business growth in a dynamic setting.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
The Sales Support Assistant is integral to the smooth operation of our Northampton Head Office and plays a key role in supporting the Sales Support and Workplace Coordinator with the TASKI Demonstration Stores across UK&I and the Ireland Facility. This position ensures an exceptional first impression for all visitors and employees by managing front desk duties in a friendly and professional manner. It is key to upholding the reputation of our business, serving as the first point of contact for all visitors and employees. The role not only guarantees an outstanding initial experience but also leaves customers with a lasting, highly professional impression of Diversey UK. The role also provides essential administrative and operational support to the Sales Team, enabling them to focus on driving business growth.
Requirements
- Managing Front Desk and Inbound Calls
- Oversee front desk operations, ensuring a welcoming and professional environment for visitors and employees.
- Co-ordinate Visitor Management and ensure card entry system is used to ensure a safe environment for all. Maintaining daily logs to comply with security and health and safety protocols.
- Handle inbound calls, directing enquiries efficiently and provide accurate information to support business operations.
- Manage Goods In, Post and Courier Service
- Oversee all incoming goods and mail, ensuring accurate and timely delivery to the correct department or individual.
- Maintain confidentiality when handling sensitive correspondence, escalating to Legal, HR, or Fleet teams as required.
- Inspect parcels and enforce chemical handling protocols to safeguard employees and visitors.
- Coordinate postal and courier services for outgoing mail, meeting deadlines and supporting business-critical projects.
- Monitor and manage franking machine funds, ensuring cost efficiency and uninterrupted service.
- Follow banking process regarding cheques.
Sales Support Assistant in Northampton employer: Adepto Technical Recruitment
Contact Detail:
Adepto Technical Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Assistant in Northampton
✨Tip Number 1
Make sure you research the company before your interview. Knowing about their values and recent projects can help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Sales Support Assistant, you'll be the first point of contact for visitors. Role-play with a friend to get comfortable with handling inquiries and managing front desk duties.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. This will not only boost your confidence but also reflect well on your potential fit for the company culture.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the position and keeps you on their radar.
We think you need these skills to ace Sales Support Assistant in Northampton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter. Remember, this role is all about making a great first impression!
Tailor Your Application: Make sure to tailor your CV and cover letter to the Sales Support Assistant role. Highlight any relevant experience you have with front desk operations or customer service. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your achievements stand out – it helps us see your strengths at a glance!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Adepto Technical Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research Diversey UK. Understand their values, mission, and the specific role of the Sales Support Assistant. This will not only help you answer questions more effectively but also show that you're genuinely interested in the company.
✨Practice Front Desk Scenarios
Since you'll be managing front desk operations, think about common scenarios you might face. Practice how you'd greet visitors, handle inquiries, and manage calls. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Highlight Your Organisational Skills
In your interview, emphasise your ability to manage multiple tasks efficiently. Discuss any previous experience with administrative duties or customer service roles where you had to juggle various responsibilities. Use specific examples to illustrate how you kept things running smoothly.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, expectations for the role, or how success is measured. This shows your enthusiasm and helps you determine if the company is the right fit for you.