Operations Support System Specialist in Norwich

Operations Support System Specialist in Norwich

Norwich Temporary 84000 - 84000 £ / year (est.) Working from home possible
Adepta Partners

At a Glance

  • Tasks: Provide operational support for trading and market-data systems while troubleshooting live issues.
  • Company: Join a leading fintech company on an exciting new project.
  • Benefits: Fully remote role with competitive pay of £350 per day.
  • Other info: Great opportunity for career growth in the fintech industry.
  • Why this job: Be part of a dynamic team and enhance your skills in a fast-paced environment.
  • Qualifications: 10+ years in Operations or Production Support with strong Linux/Unix skills.

The predicted salary is between 84000 - 84000 £ per year.

We are seeking an experienced Operations Support Specialist (Fintech) to join our client on a major new project for an initial six‑month contract. This role requires strong technical troubleshooting skills, experience with market data or trading platforms, and confidence in client‑facing situations.

Key Responsibilities

  • Provide daily operational and production support for real‑time trading and market‑data systems
  • Troubleshoot and resolve live issues with minimal disruption
  • Manage incidents, escalations, and communication with internal and external stakeholders
  • Collaborate closely with engineering and client‑facing teams

Essential Criteria

  • 10+ years’ experience in Operations, Production Support, or Application Support
  • Strong Linux/Unix troubleshooting skills
  • Strong analytical and problem‑solving ability in high‑pressure environments
  • Excellent communication skills, including client‑facing experience

Operations Support System Specialist in Norwich employer: Adepta Partners

Join a dynamic and innovative fintech company that values its employees by offering a fully remote work environment, competitive daily rates, and a collaborative culture that fosters professional growth. With a focus on cutting-edge technology and client satisfaction, this role provides an excellent opportunity to enhance your skills while working on impactful projects in the fast-paced world of trading and market data systems.

Adepta Partners

Contact Details:

Adepta Partners Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Support System Specialist in Norwich

Tip Number 1

Network like a pro! Reach out to your connections in the fintech world and let them know you're on the hunt for an Operations Support role. You never know who might have the inside scoop on a job opening or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Brush up on your technical troubleshooting skills and be ready to discuss real-time trading systems. We want you to showcase your experience confidently, so practice common interview questions related to operations support.

Tip Number 3

Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It’s a great way to keep your name fresh in their minds and show that you’re genuinely interested in the position.

Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the perfect fit for your skills.

We think you need these skills to ace Operations Support System Specialist in Norwich

Technical Troubleshooting Skills
Market Data Experience
Trading Platforms Experience
Incident Management
Escalation Management
Communication Skills
Client-Facing Experience

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Operations Support Specialist role. Highlight your experience in fintech, especially with trading platforms and market data systems. We want to see how your skills match what we're looking for!

Showcase Your Troubleshooting Skills:Since this role requires strong technical troubleshooting skills, don’t shy away from sharing specific examples of how you've resolved issues in high-pressure environments. We love seeing real-life scenarios that demonstrate your problem-solving abilities.

Highlight Client-Facing Experience:Communication is key in this role! Make sure to emphasise any client-facing experience you have. We want to know how you've successfully managed stakeholder relationships and communicated effectively in past roles.

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this opportunity!

How to prepare for a job interview at Adepta Partners

Know Your Tech Inside Out

Make sure you brush up on your Linux and Unix troubleshooting skills. Be ready to discuss specific examples of how you've resolved technical issues in the past, especially in high-pressure situations. This will show that you can handle the demands of the role.

Showcase Your Client-Facing Experience

Since this role involves communication with clients, prepare to share instances where you've successfully managed client relationships. Highlight your ability to explain complex technical issues in a way that's easy for non-technical stakeholders to understand.

Prepare for Scenario-Based Questions

Expect questions that put you in real-life scenarios related to trading and market data systems. Think about how you would troubleshoot a live issue or manage an incident. Practising these scenarios can help you articulate your thought process during the interview.

Demonstrate Your Analytical Skills

Be ready to discuss how you approach problem-solving analytically. Share examples of how you've used data to inform your decisions or improve processes in previous roles. This will highlight your strong analytical abilities, which are crucial for this position.