At a Glance
- Tasks: Lead customer delivery for enterprise software projects and manage stakeholder relationships.
- Company: Fast-growing software company with a focus on innovation and customer success.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a dynamic team and thrive in a fast-paced environment.
- Why this job: Shape delivery strategy and make a significant impact in a scaling organisation.
- Qualifications: Experience in software delivery and strong stakeholder management skills.
The predicted salary is between 70000 - 90000 £ per year.
Location: Hybrid (3 days office-based)
Travel: Quarterly US travel
Salary: Competitive + benefits
About the Company
Our client is a fast-growing software company entering an exciting new phase of growth. Having built a strong foundation through innovation and product development, the business is now scaling its customer delivery capability to support increasing demand and more complex enterprise implementations. The company works with large global organisations, delivering sophisticated software solutions that solve complex operational and technical challenges. An experienced Head of Delivery is now required to help shape and lead this next stage of growth.
The Role
The Head of Delivery will play a critical leadership role in overseeing successful customer delivery across a portfolio of enterprise projects. This individual will be responsible for ensuring projects are delivered successfully, customer expectations are managed effectively, and internal teams are positioned to deliver against clear priorities. The successful candidate will work directly with senior customer stakeholders, including budget holders and delivery sponsors, managing expectations, navigating challenges, and ensuring delivery remains on track. Internally, they will act as the bridge between customer priorities and delivery teams, helping to remove blockers, manage scope, and improve delivery performance. This role would suit someone who thrives in fast-paced environments, enjoys solving complex delivery challenges, and is motivated by building a scalable delivery function.
Key Responsibilities
- Lead delivery of customer implementation projects from kick-off through go-live
- Build strong relationships with senior customer stakeholders
- Manage project timelines, milestones, risks, and escalations
- Proactively manage customer expectations and delivery commitments
- Protect delivery teams from scope creep and uncontrolled change
- Drive formal change control when requirements evolve
- Partner with technical, operational, and commercial teams to ensure successful delivery
- Identify customer growth opportunities and share these with account teams
- Support the development and scaling of the company’s delivery capability
Candidate Profile
Essential
- Significant experience in customer-facing software delivery roles
- Proven track record managing complex enterprise client relationships
- Experience delivering software implementations under pressure
- Strong stakeholder management and communication skills
- Commercial awareness and confidence handling challenging conversations
- Strong problem-solving and decision-making capability
Preferred
- Experience in start-up or scale-up environments
- Experience building or scaling delivery teams
- Comfortable operating in fast-paced, evolving environments
Success in the Role
The successful candidate will quickly take ownership of a live portfolio of customer projects and help bring greater structure, predictability, and scalability to delivery. Over time, they will build and lead a high-performing delivery organisation that becomes a key driver of the company’s continued growth. This is an excellent opportunity to join a high-growth software business in a pivotal leadership role. The role offers the chance to shape delivery strategy, build capability, and make a significant long-term impact within a scaling organisation.
Head of Delivery (Software) employer: Adepta Partners
Our client is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in a fast-growing software environment. With a strong focus on employee development and the opportunity to lead complex enterprise projects, team members benefit from competitive salaries, comprehensive benefits, and the chance to make a meaningful impact as the company scales. The hybrid working model allows for flexibility while maintaining strong connections with colleagues and clients, making it an ideal place for those looking to thrive in a challenging yet rewarding role.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Delivery (Software)
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Adepta Partners or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Adepta Partners.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Adepta Partners.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Adepta Partners that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Head of Delivery (Software)
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Adepta Partners.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Adepta Partners and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Adepta Partners
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Adepta Partners uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
