At a Glance
- Tasks: Provide operational support for trading and market-data systems while troubleshooting live issues.
- Company: Join a leading fintech company on an exciting new project.
- Benefits: Fully remote work with a competitive daily rate of £350.
- Other info: Great opportunity for career growth in the fintech industry.
- Why this job: Be part of a dynamic team and enhance your skills in a fast-paced environment.
- Qualifications: 10+ years in Operations or Production Support with strong Linux/Unix skills.
The predicted salary is between 84000 - 84000 £ per year.
We are seeking an experienced Operations Support Specialist (Fintech) to join our client on a major new project for an initial six‑month contract. This role requires strong technical troubleshooting skills, experience with market data or trading platforms, and confidence in client‑facing situations.
Key Responsibilities
- Provide daily operational and production support for real‑time trading and market‑data systems
- Troubleshoot and resolve live issues with minimal disruption
- Manage incidents, escalations, and communication with internal and external stakeholders
- Collaborate closely with engineering and client‑facing teams
Essential Criteria
- 10+ years’ experience in Operations, Production Support, or Application Support
- Strong Linux/Unix troubleshooting skills
- Strong analytical and problem‑solving ability in high‑pressure environments
- Excellent communication skills, including client‑facing experience
Operations Support System Specialist in Guildford employer: Adepta Partners
Join a dynamic and innovative fintech company that values its employees by offering a fully remote work environment, competitive daily rates, and the opportunity to contribute to exciting projects in the financial sector. With a strong emphasis on collaboration and professional growth, this role provides a platform for you to enhance your technical skills while working alongside experienced teams dedicated to delivering exceptional client support. Experience a culture that prioritises flexibility, inclusivity, and continuous learning, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support System Specialist in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Operations Support role.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical troubleshooting skills and be ready to discuss real-time trading scenarios. We want you to showcase your problem-solving abilities under pressure, so practice makes perfect!
✨Tip Number 3
Don’t forget to tailor your approach! When applying through our website, highlight your experience with market data and client-facing situations. Make sure your CV reflects how you meet the essential criteria for the role.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind for hiring managers. It shows your enthusiasm for the role and reinforces your communication skills, which are key for this position.
We think you need these skills to ace Operations Support System Specialist in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Operations and Production Support, especially in Fintech. We want to see how your skills match the job description, so don’t be shy about showcasing your technical troubleshooting abilities!
Showcase Your Communication Skills:Since this role involves client-facing situations, it’s crucial to demonstrate your excellent communication skills. We recommend including examples of how you've effectively communicated with stakeholders in past roles.
Highlight Relevant Experience:With 10+ years of experience required, make sure to emphasise your background in Operations and any specific experience with market data or trading platforms. We’re looking for those standout moments that show you can handle high-pressure environments.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adepta Partners
✨Know Your Tech Inside Out
Make sure you brush up on your Linux and Unix troubleshooting skills. Be ready to discuss specific examples of how you've resolved technical issues in the past, especially in high-pressure situations. This will show that you can handle the demands of the role.
✨Showcase Your Client-Facing Experience
Prepare to talk about your experience in client-facing roles. Think of scenarios where you successfully managed client expectations or resolved conflicts. This will demonstrate your communication skills and ability to work with stakeholders effectively.
✨Be Ready for Real-Time Problem Solving
Expect to be tested on your analytical and problem-solving abilities. You might be given a hypothetical scenario related to trading or market data systems. Practice articulating your thought process clearly and concisely as you work through the problem.
✨Research the Company and Project
Familiarise yourself with the company’s operations and the specifics of the project you'll be working on. Understanding their market data systems and trading platforms will not only help you answer questions but also show your genuine interest in the role.