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- Tasks: Lead discovery activities and enhance Microsoft Dynamics 365 CRM for business improvements.
- Company: Established UK professional services group with a focus on innovation.
- Benefits: Competitive daily rate, flexible work environment, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: 3-5+ years as a Business Analyst with CRM experience, preferably in financial services.
- Other info: Work two days onsite in Belfast and collaborate with diverse teams.
The predicted salary is between 32400 - 48600 ÂŁ per year.
An established UK professional services group is seeking an experienced Contract Business Analyst for an initial 6âmonth engagement based in Belfast (two days onsite per week). You will support the enhancement of Microsoft Dynamics 365 CRM and contribute to a wider portfolio of business and technology change initiatives across Sales, Marketing, Operations, Technology, and Compliance. The role suits someone who brings structure to ambiguity, thrives in fastâpaced environments, and delivers clear, outcome driven improvements during periods of growth and transformation.
Key Responsibilities
- Lead discovery activities including workshops, interviews, and process reviews to identify business needs and improvement opportunities.
- Analyse and document currentâstate processes, data flows, issues, and constraints.
- Design futureâstate processes and workflows aligned to best practice and organisational goals.
- Produce highâquality functional requirements, user stories, acceptance criteria, and supporting documentation.
- Translate business needs into actionable inputs for technical teams and implementation partners.
- Support solution design, identifying gaps, dependencies, risks, and regulatory considerations.
- Collaborate with developers and project teams to deliver scalable Dynamics 365 CE solutions.
- Contribute to solution walkthroughs, design reviews, and governance forums.
- Define test scenarios and support UAT, documenting outcomes and decisions.
- Support user adoption through documentation, engagement, and contributions to training materials.
- Champion continuous improvement and ensure feedback is captured and prioritised effectively.
- Communicate progress, risks, and decisions clearly to stakeholders and support wider changeâmanagement activity.
Experience Required
- 3-5+ years' experience as a Business Analyst or consultant within CRM, digital transformation, or operational systems.
- Experience in the pensions industry (preferred) or broader financial services.
- Strong handsâon experience with Microsoft Dynamics 365 (Sales) or another enterprise CRM.
- Solid understanding of data models, workflows, automation, integrations, and user roles.
- Proven ability to work effectively in environments with evolving requirements and crossâfunctional dependencies.
- Comfortable working autonomously while collaborating with both technical and nonâtechnical stakeholders.
- Strong communication, facilitation, and documentation skills.
- A structured, pragmatic, delivery focused approach to problemâsolving.
If this sounds like something that would interest you, please apply or send your CV to myself on Hollie.beattie@Adeptapartners.com.
Business Analyst in Belfast employer: Adepta Partners
Contact Detail:
Adepta Partners Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Business Analyst in Belfast
â¨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local meetups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
â¨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their use of Microsoft Dynamics 365 and think about how your experience aligns with their needs. This will help you stand out as a candidate whoâs genuinely interested.
â¨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you've tackled ambiguity in past roles. Use examples that showcase your structured approach and ability to deliver results, especially in fast-paced environments.
â¨Tip Number 4
Donât forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Business Analyst in Belfast
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the role of Business Analyst. Highlight your experience with Microsoft Dynamics 365 and any relevant projects you've worked on. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've tackled ambiguity and delivered improvements in past roles. We love a good story!
Showcase Your Communication Skills: As a Business Analyst, clear communication is key. In your application, demonstrate your ability to convey complex ideas simply. Whether it's through your CV or cover letter, let us see your facilitation and documentation skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre keen to join our team at StudySmarter!
How to prepare for a job interview at Adepta Partners
â¨Know Your Dynamics
Make sure you brush up on your Microsoft Dynamics 365 knowledge. Be ready to discuss how you've used it in past roles, especially in relation to CRM and digital transformation. Highlight specific projects where youâve enhanced processes or improved user adoption.
â¨Showcase Your Analytical Skills
Prepare examples that demonstrate your ability to analyse current-state processes and design future-state workflows. Think about times when you identified gaps or improvement opportunities and how you communicated these to stakeholders.
â¨Communicate Clearly
Since the role involves liaising with both technical and non-technical teams, practice explaining complex concepts in simple terms. Be ready to discuss how youâve facilitated workshops or interviews to gather business needs and how you documented those findings.
â¨Emphasise Continuous Improvement
Be prepared to talk about how you champion continuous improvement in your previous roles. Share specific examples of feedback youâve captured and how you prioritised it to drive outcomes. This will show your commitment to delivering clear, outcome-driven improvements.