At a Glance
- Tasks: Manage and schedule field engineers' diaries to meet customer needs and maximise efficiency.
- Company: Established healthcare business focused on mobility and patient care equipment.
- Benefits: Competitive salary, 25 days leave, health cash plan, and pension scheme.
- Other info: Opportunities for career growth, charity work, and a fun office culture.
- Why this job: Join a dynamic team making a real difference in healthcare with flexible working hours.
- Qualifications: GCSEs in Maths and English, strong data-entry skills, and proficiency in Microsoft Office.
The predicted salary is between 25370 - 25370 £ per year.
Plan and manage field engineers' diaries to meet customer SLAs and maximise first-time fixes for a specialist medical equipment.
Based at the company's head office in West Yorkshire, the Scheduler manages and schedules field service engineers across a defined geographical region. The role involves planning current and future appointments, balancing engineer workload against skills and location, maintaining work in progress to meet customer service targets, and supporting first-time fixes through effective route and task planning. The company is a well-established healthcare business providing specialist mobility and patient care equipment.
Key responsibilities
- Manage engineers' diaries daily, booking and rearranging appointments while maintaining an accurate order book.
- Schedule current and future appointments, considering engineer skills, location and job priorities to maximise productivity.
- Plan engineer routes effectively to improve efficiency and support first-time fixes.
- Manage regional work in progress, following up on faults, parts, servicing, held and quotation-required jobs.
- Plan preventative maintenance using historical trends to support customer requirements and equipment availability.
- Monitor and report on completed jobs, engineer productivity, service levels and downtime, raising purchase orders where required.
What we are looking for
- Essential: GCSEs, including Maths and English (minimum 3 A-C passes).
- Accurate data-entry skills and good proficiency in Microsoft Office.
- Ability to prioritise and reprioritise workloads to meet customer service.
- Clear written and verbal communication skills, with the ability to review call history and previous visit details.
- UK driving license.
- Desirable: Experience working with field-based teams.
- Experience within a healthcare, medical equipment or similar technical service.
Package and benefits
- £25,370 per annum.
- 25 days' annual leave, plus bank holidays.
- Pension scheme with matched contributions and salary sacrifice option.
- Health cash plan, including support towards dental, optical, physiotherapy and chiropody costs.
- Life assurance scheme.
- Free on-site parking.
- Dress Down Fridays.
- Free tea, coffee and hot chocolate.
- Social committee.
- Charity work opportunities.
- Employee Engagement Committee and Champion opportunities.
- Monthly 1-to-1s.
- Annual appraisals.
Scheduler in Wakefield employer: Adept Resourcing
Adept Resourcing is an excellent employer for a Pressure Equipment Design Draughtsman, offering a supportive work culture that prioritises collaboration and innovation. Located in South Yorkshire, employees benefit from a comprehensive health insurance scheme and ample opportunities for career progression, making it an ideal place for those seeking meaningful and rewarding employment in the engineering sector.
StudySmarter Expert Advice🤫
We think this is how you could land Scheduler in Wakefield
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Adept Resourcing.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Adept Resourcing.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Adept Resourcing, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Scheduler in Wakefield
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Adept Resourcing.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Adept Resourcing.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Adept Resourcing. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Adept Resourcing. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Adept Resourcing
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Adept Resourcing’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
