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For Companies At a Glance
- Tasks: Provide 1st and 2nd line IT support, troubleshoot hardware and software issues.
- Company: Global manufacturer based in Rotherham, known for advanced technology.
- Benefits: Competitive salary, company pension, free parking, and bonus scheme.
- Other info: Office-based role with opportunities for professional growth.
- Why this job: Join a growing team and enhance your IT skills in a dynamic environment.
- Qualifications: A Levels in IT and a good understanding of Windows and O365.
The predicted salary is between 30000 - 32000 £ per year.
Rotherham, England
Salary: GBP30000 - GBP32000 per annum + benefits
Hours: 35 hours/week – Monday to Friday 9:00-5:00 with 1‑hour unpaid lunch.
- Company pension
- Free on‑site parking
- Bonus scheme
Our client is a Rotherham based manufacturer with a global presence. Utilizing advanced robot technology and modern machinery they deliver products in high quantities while maintaining a consistent high‑quality standard throughout. Due to continued international growth they are looking to further enhance their internal IT department with a 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure. Working in an office based at our Rotherham Parkgate premises.
Responsibilities
- Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure.
- Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers.
- Configure and build Windows desktops and laptops.
- Installation and maintenance of printers, scanners, etc.
- Maintain IT records and documentation.
- Follow and maintain internal processes and policies.
Qualifications & Knowledge
- Good understanding of Windows and the O365 suite of applications.
- Installation and configuration of hardware and peripherals.
- Networking: LAN/WAN/WLAN/VLAN.
- Problem‑solving skills.
- Self‑motivated with a passion for IT.
- Reliable and punctual.
- Minimum A Level qualifications in an IT related subject.
IT Support Technician (1st and 2nd Line) in Rotherham employer: Adept Resourcing UK
Contact Detail:
Adept Resourcing UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician (1st and 2nd Line) in Rotherham
✨Tip Number 1
Get to know the company! Research their products and tech stack, especially around O365 and Azure. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your troubleshooting skills! Be ready to demonstrate how you would handle common IT issues on the spot. Think of scenarios where you can showcase your problem-solving abilities.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and possibly even a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and makes it easier for us to keep track of your progress.
We think you need these skills to ace IT Support Technician (1st and 2nd Line) in Rotherham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Technician role. Highlight your experience with O365, Azure, and any relevant hardware troubleshooting skills. We want to see how your background fits with what we do!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how you can contribute to our team. Keep it friendly and professional – we love a bit of personality!
Show Off Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've solved technical issues. We’re looking for someone who can think on their feet and tackle challenges head-on, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Adept Resourcing UK
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and the O365 suite. Be ready to discuss how you've used these tools in past roles, and think of specific examples where you’ve configured or troubleshot systems.
✨Show Off Your Problem-Solving Skills
Prepare to share instances where you've tackled technical issues. Think about a time when you resolved a tricky problem with hardware or software, and be ready to explain your thought process.
✨Familiarise Yourself with Networking Basics
Since networking is part of the role, it’s a good idea to brush up on LAN/WAN/WLAN/VLAN concepts. You might get asked about these during the interview, so having a solid understanding will help you stand out.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the company’s IT infrastructure or their use of advanced technology. This shows your genuine interest and helps you gauge if the role is right for you.