FT Deputy Manager in Wembley

To positively support our Registered Manager in providing leadership to the administration, care, catering, housekeeping, laundry and maintenance functions of the service. To deputise for the function of the Registered Manager during their absence, while at all times supporting the decisions made by our Registered Manager. To maintain skills at a current level and undertake such training and development as may from time-to-time be required to maintain that currency of practice. To manage the service in accordance with standards agreed with our Registered Manager, the Registered Provider, legislative requirements, relevant regulations and in line with accepted best practice, and within the financial plans agreed from time-to-time with the Registered Provider.

Responsibilities and Duties of Job:

• Ensure Service Users are at the heart of the care delivery and their wishes and preferences enhance their wellbeing.
• The efficient and effective day-to-day management of the human resources involved in providing care through the staff team and ensuring that the required standards are maintained.
• Ensuring all recording systems and organisational documentation are of a high standard and kept up to date.
• To ensure all Callaway Care and Support Ltd staff receive formal supervision and appraisals.
• Oversee the duty rota monthly in advance ensuring the correct skills and numbers on duty.
• Be responsible for promoting and safeguarding the welfare of those individuals they support.

Requirements:

• Be registered with the relevant body and work within the Code of Conduct.
• Obtain the relevant qualifications required to work in the deputising role, e.g. management qualification commensurate with the role.
• Attend statutory training and any other training as directed by the management.

Personal Specifications Qualification:

• Good English - Written and verbal.
• Registered with relevant body, e.g. NMC.
• Supervisory or management qualification commensurate with the role.

Specific Requirements of Skills:

• Maintain all Care Plans/care records in accordance with Callaway Care and Support Ltd policy and audit care records following company policy to ensure compliance.
• Deputy Managers need to be able to adapt and address situations quickly.
• Plan, develop, implement and assess approaches to promote health and well-being, whilst recognising and reporting situations where there might be a need for protection.
• Promote the effective resolution of team conflicts.
• Ensure there are always adequate staff with the necessary skills on duty.
• Taking the lead responsibility for the development of the staff rota to comply with requirements in terms of numbers and skill mix whilst adhering to a conducive home/work life balance.
• Share in the development of the strategic plans of Callaway Care and Support Ltd.
• Conduct Mock Inspections of the service and action plan the shortfalls identified.

Communication Skills:

• To share in the co-ordination and chairing of staff, Service User and relative meetings, as well as attending Management Meetings.
• To effectively communicate to all staff the aims and objectives of the service through verbal and written communication and by personal example.
• To contribute to the provision of a programme of training and development to meet the needs of the staff team and the requirements of Callaway Care and Support Ltd, including the ongoing evaluation of the training programme.

Leadership Skills:

• To share in implementing the Quality Assurance system and submission of reports to the manager.
• To monitor, through direct observation and contact, the maintenance of daily routines and structures.

Previous Experience:

• Previous experience of working in similar environment.
• Previous experience of working in similar supervisory role.
• Experience of working with Service Users, in particular, those that may have additional support needs.
• Knowledge of rota planning, ensuring adequate staff on duty with the correct skill mix and fair allocation of off duty/annual leave.

Benefits:

• Starting from £25,000 pa.
• Monthly Pay.
• Competitive Pay Rate.
• 28 Days Annual Leave.
• Training Provided.
• Nice Working Environment.
• Career Progression Opportunities.