At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer service in a vibrant store environment.
- Company: Accessorize, an ethical fashion brand with a rich history and a commitment to self-expression.
- Benefits: Competitive pay, flexible shifts, and a fun work atmosphere at Manchester Airport.
- Other info: Must be 18+, available for varied shifts, and complete a background check.
- Why this job: Join a dynamic team and help customers express their unique style every day.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 20250 - 24750 £ per year.
Accessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets. We are built on a way of working we are proud of, where values and ethics go hand in hand.
We have an exciting opportunity for an experienced Deputy Store Manager to join our Manchester Airport Terminal 2 Accessorize Store. Our ideal candidate would be customer focused, reflecting the passion we have for our product and the drive to create an exceptional experience for the Accessorize customer. We value the qualities of enthusiasm, integrity, and the desire for success.
This role is based within the Airport; therefore, all applicants must be 18+ and able to work varied shifts across airport trading hours (3am to 11pm). An additional unsocial hours premium is offered for anyone working shifts between midnight and 6am. Successful candidates will be required to complete a basic background check (CRC) and be able to provide a detailed education/employment history spanning the last 5 years prior to starting their employment.
What are we looking for in you?
- Demonstrate customer focus ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
- Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us.
- Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team.
- Someone who demonstrates passion, drive and resilience, with a can do approach.
- The ability to communicate openly and effectively.
- A solution driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.
Deputy Store in Manchester employer: Adena Services T/A Monsoon Accessorize
Accessorize is an exceptional employer that champions a vibrant and ethical work culture, where employees are encouraged to express their individuality while contributing to a customer-centric environment. Located in the bustling Manchester Airport Terminal 2, this role offers unique benefits such as flexible working hours and an unsocial hours premium, alongside opportunities for personal growth and development within a supportive team. Join us to be part of a brand that values enthusiasm, integrity, and success, making every day rewarding for both staff and customers alike.
Contact Details:
Adena Services T/A Monsoon Accessorize Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Store in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Adena Services T/A Monsoon Accessorize, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Adena Services T/A Monsoon Accessorize!
We think you need these skills to ace Deputy Store in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Adena Services T/A Monsoon Accessorize, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Adena Services T/A Monsoon Accessorize and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Adena Services T/A Monsoon Accessorize that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Adena Services T/A Monsoon Accessorize
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
