Operations Associate

Who we are: Adelphi Values is a leading health outcomes consultancy that works with a wide range of pharmaceutical companies. The Patient-Centered Outcomes (PCO) team are global leaders in the development and use of Patient-Reported Outcome questionnaires that are used in clinical trials or clinical practice to evaluate the patient experience and benefit of treatments. We are a dedicated team of researchers, proud of our friendly, supportive culture, and reputation for high quality research.

What we do: Our purpose is to improve patients’ lives by informing healthcare decisions. We do this by supporting clients in Patient-Reported Outcomes research that can inform clinical-trial decision-making.

What we are looking for: A highly motivated entry-level Operations Associate with a passion for providing operational and project coordination and support to enable effective and efficient delivery. You will ideally have a Bachelor’s degree or relevant qualification in project management, business studies, business management, business administration, logistics, or a similar field; and/or relevant experience in an operational or project coordination/management role. You should have excellent organisational skills, meticulous attention to detail, strong written and verbal communication skills and good numeracy and literacy, with excellent Microsoft Office skills. You should have a drive to develop your project coordination and management capabilities in a supportive environment. Experience in the use of project management tools/software (e.g., Adobe Workfront, HIVE, Microsoft Project) is desirable. Experience with, or awareness of project co-ordination or management methodologies and frameworks (e.g., PRINCE 2, PMP, CAPM, or Agile) is desirable. You must have eligibility to work in the UK.

How you fit in: You will join a dynamic, supportive team where you’ll develop your project management and operations skills while actively contributing to timely research delivery. You should have a genuine appetite for learning with the ability to explore new tools and activities independently and troubleshoot challenges with support. You approach your work and operational challenges with a problem-solving mindset.

Your activities will include (but are not limited to):

• Project planning, co-ordination and monitoring – attending project meetings, tracking actions and decisions, monitoring project progress, team resourcing and delivery against plans, and setting up and maintaining project plans, working closely with project teams
• Project portfolio reporting – generating regular status update across the project portfolio
• Financial support – supporting the project teams on financial aspects of the project, working closely with Project Leaders and Project Administrators.
• Project management Systems management – supporting project teams in data entry and utilisation of project management systems

As part of our international team you will work closely with colleagues based in the UK and/or US.

What we offer: We are committed to your personal development and provide support for training and development along with clear opportunities for progression. Our benefits package includes a competitive salary, holiday entitlement, performance-related rewards, health insurance, pension, and on-site gym membership. This position is based at our head office in the pretty village of Bollington, near Macclesfield. It is a hybrid role of office and home-based working with 3 days per week minimum expected in the office. Therefore, it is required that you are within a manageable frequent commuting distance of Bollington. If you are looking to work in a professional, challenging, and rewarding environment click ‘apply’.