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- Tasks: Lead a dynamic team in managing spare parts sales and customer support.
- Company: Join a global leader in high-value capital equipment manufacturing.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Make an impact by supporting engineering solutions and enhancing customer satisfaction.
- Qualifications: Strong customer service skills and proficiency in IT are essential.
- Other info: Ideal for those with a technical background or similar experience.
The predicted salary is between 36000 - 60000 £ per year.
Senior Internal Sales Administrator (Engineering Spares)
Internal Sales Administrator required for my client, a global leader in the design and manufacture of high value capital equipment for a range of sectors.
In this role you will be responsible for supervising a high performing team within a busy engineering spare parts and aftersales environment.
Key responsibilities of the Internal Sales Administrator :
- Handle spare parts sales enquiries and orders.
- Process and track customer orders to ensure on time delivery.
- Analyse sales data by product type, customer etc.
- Assisting area sales managers to obtain orders.
- Respond to customer requests for product information.
- Prepare and issue internal contract documentation.
- Provide after-sales and customer support.
- Coaching and mentoring other members of the team.
Qualifications/Experience of the Internal Sales Administrator:
- Strong customer service skills.
- Proficient IT skills.
- Team orientated.
- A technical background or previous experience of working in a similar role would be advantageous.
- Highly self-sufficiency and well organised.
- Results orientated under pressure.
- Strong communication skills both written and verbal, with a good telephone manner.
- Ability to adhere to procedures.
- Good attention to detail.
- Strong interpersonal skills.
- Can-do attitude.
- Can work autonomously but equally as effective as part of the team.
Senior Sales Administrator employer: Adele Carr Recruitment
Contact Detail:
Adele Carr Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Administrator
✨Tip Number 1
Familiarize yourself with the engineering spare parts industry. Understanding the products and services offered will help you engage more effectively with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Highlight your experience in customer service and sales support. Be ready to share specific examples of how you've successfully handled customer inquiries and processed orders in previous roles.
✨Tip Number 3
Prepare to discuss your team management skills. Since this role involves coaching and mentoring, think of instances where you've led a team or supported colleagues in achieving their goals.
✨Tip Number 4
Showcase your analytical skills by being ready to talk about how you've used sales data to drive decisions in past positions. This will demonstrate your results-oriented mindset and attention to detail.
We think you need these skills to ace Senior Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration, particularly in engineering or technical environments. Emphasize your customer service skills and any previous roles where you supervised a team.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle spare parts sales enquiries and your proficiency in processing customer orders.
Showcase Your Technical Skills: Since a technical background is advantageous, include any relevant technical skills or experiences in your application. This could be software proficiency or familiarity with engineering products.
Highlight Teamwork and Leadership: Discuss your experience in coaching and mentoring team members. Provide examples of how you've contributed to a team environment and supported colleagues in achieving sales targets.
How to prepare for a job interview at Adele Carr Recruitment
✨Showcase Your Customer Service Skills
Since strong customer service skills are crucial for this role, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Technical Knowledge
Having a technical background is advantageous. Brush up on relevant engineering concepts and be ready to discuss how your experience aligns with the technical aspects of the role.
✨Highlight Teamwork and Leadership Experience
As you'll be supervising a team, emphasize your experience in coaching and mentoring others. Share instances where you led a team to achieve results under pressure.
✨Prepare for Data Analysis Questions
Since analyzing sales data is part of the job, be ready to discuss your experience with data analysis tools and how you've used data to drive sales decisions in previous roles.
