Job Title: Customer Service Executive (Insurance)
Location: Warrington
Salary: Up to £40,000
Hours: 37.5 hours per week, Monday to Friday
Benefits
- 22 days' annual leave plus bank holidays
- Company pension scheme
- Discounted gym membership
- Cycle-to-work scheme
- Technology benefit scheme
- Flu vaccination vouchers
- Free eye tests
- Staff referral bonus scheme
- Regular social and fundraising events, including an annual summer party
Role Overview
We're working with a well-established organisation in the Warrington area to recruit an experienced Insurance Executive. This is a fantastic opportunity for someone with a background in personal lines insurance to join a supportive and energetic team, where client service and professional growth are key priorities.
Key Responsibilities
- Manage and service an existing client base, delivering high-quality insurance support
- Identify and convert new business opportunities while maintaining exceptional customer service standards
- Support the wider team in meeting call handling performance targets
- Generate future-dated leads to increase sales and maximise revenue potential
- Assist in the renewal of client policies and ensure all necessary information is gathered and processed
- Prepare and request relevant insurance documentation as required
- Carry out additional administrative or support tasks in line with business needs
What We Look For
- Previous experience in personal lines insurance - ideally motor and home
- A confident communicator who builds rapport quickly and naturally
- Sales and/or retention experience, with a results-driven mindset
- Takes pride in their work and thrives on achieving goals
- Eager to develop professionally and embrace continuous improvement
- Meticulous attention to detail and strong organisational skills
- A positive, can-do attitude with a problem-solving approach
Passionate about delivering outstanding service at every touchpoint
Contact Details:
Adele Carr Recruitment Limited Recruitment Team
