At a Glance
- Tasks: Provide first-line support and resolve issues for users of bespoke systems.
- Company: Join a dynamic team at Adele Carr Recruitment Limited in Ellesmere Port.
- Benefits: Gain valuable experience in IT support with opportunities for growth.
- Other info: Fast-paced environment with a focus on collaboration and problem-solving.
- Why this job: Be the go-to person for tech help and make a difference every day.
- Qualifications: Customer-focused mindset and strong teamwork skills required.
The predicted salary is between 22050 - 26950 £ per year.
Adele Carr Recruitment Limited is seeking a Helpdesk Analyst for Ellesmere Port.
The role provides first-line support for internal and external users of bespoke systems and client-facing portals, resolving issues to SLA targets and improving first contact resolution.
You will log and track incidents with ITSM tools, assist with onboarding and access requests, and support basic device and software setup.
A calm, customer-focused approach and strong collaboration across teams are essential.
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Customer-Focused Help Desk Analyst | Fast-Paced IT Support in Ellesmere Port employer: Adele Carr Recruitment Limited
Adele Carr offers an exceptional remote working environment for the Partnership Development Manager role, providing employees with the flexibility to work from anywhere in the UK while being part of a dynamic international team. With a strong focus on employee growth and a generous benefits package including 34 days of annual leave and a competitive commission scheme, this high-growth SaaS company fosters a culture of autonomy and innovation, making it an attractive employer for those seeking meaningful and rewarding careers in the tech industry.
Contact Details:
Adele Carr Recruitment Limited Recruitment Team
