Accounts recievable officer in Liverpool

Accounts Receivable Officer

Reports to: Processing Manager
Working hours: Full-time, 35 hours per week. Working pattern to be agreed with the manager.
Location: Liverpool

The Purpose of Your Role

As an Accounts Receivable Officer, you will play an important role in ensuring income is accurately recorded and payments are collected in a timely manner. You will process debtor payments in line with company procedures and contribute to an effective debt collection process to support cash flow.

Key Responsibilities

• Review and process sales invoices and credit note requests, ensuring VAT has been correctly accounted for.

• Issue invoices to the relevant processing teams.

• Act as a key point of contact for credit control and ensure outstanding debts are chased promptly.

• Maintain accurate records of collection activity and customer correspondence.

• Ensure debtor receipts are correctly allocated and accounts are kept up to date.

• Follow up on missing remittances and payment information.

• Distribute monthly statements to debtors.

• Produce monthly KPI and aged debt reports, including commentary on variances and overdue debts.

• Manage shared finance mailboxes and respond to customer and internal queries.

• Work closely with internal teams to ensure invoices and payments are accurately recorded.

• Support month-end processes, ensuring invoices and cash allocations are recorded within the correct accounting period.

• Provide financial information and supporting documentation for audits.

• Produce and maintain accurate working papers and financial reports.

• Review and update standard operating procedures relevant to the role.

• Provide additional financial information, reports and analysis as required.

• Ensure all duties are carried out in accordance with relevant policies and procedures.

• Maintain high standards of accuracy, confidentiality and customer service.

Experience & Skills

• AAT qualified, CICM part-qualified or equivalent experience is desirable.

• Good GCSE-level Maths and English or equivalent.

• 2+ years' experience in Accounts Receivable within a larger organisation.

• Good working knowledge of Microsoft Business Central is desirable.

• Advanced Excel knowledge is desirable.

• Knowledge of double-entry bookkeeping is desirable.

• Experience producing financial reports for finance and non-finance colleagues.

• Strong organisational skills and the ability to manage demanding deadlines.

• Confident communicating with customers, clients, auditors and operational managers.

• Ability to build effective working relationships with a range of stakeholders.

• Understanding of GDPR and the importance of handling sensitive financial information appropriately.

• Experience working within a busy finance environment while managing competing priorities.

• Excellent attention to detail and commitment to delivering a high-quality service.

Key Attributes

• Professional and collaborative approach.

• Strong attention to detail.

• Ability to work independently and manage workload effectively.

• Proactive approach to identifying process improvements.

• Strong communication and customer service skills.

• Ability to work under pressure and meet strict deadlines.

• Commitment to continuous learning and development.