Automation Operations Associate, Sales (East Coast)

The Automation Operations Associate, Sales reports to the VP of Sales and serves as a key partner to Adelaide's sales leadership team. This role focuses on helping our sales team spend less time on manual work and more time driving growth. Working closely with sales leadership, you'll identify opportunities to streamline workflows, automate processes, improve data quality, and implement tools that help the team operate more effectively.

Part automation builder, part problem solver, and part operator, you'll support our CRM, revenue systems, reporting, and go‑to‑market processes. Day‑to‑day, you'll build automations, optimize workflows, support pipeline operations, and help implement new technologies across the sales organization. You’ll help shape how Adelaide leverages AI and automation across our revenue organization while gaining hands‑on experience in Sales Operations and Revenue Operations at a fast‑growing company. The right person is curious, resourceful, and excited to learn. They enjoy solving problems, experimenting with new tools, and finding better ways to get work done.

Compensation

Base Salary Range: $65,000-$75,000. This role includes a competitive compensation package consisting of base salary, performance‑based bonus, and equity. Final compensation will be determined based on experience, level, and location.

What you'll learn

• Access to a broad network of investors and advisors who can help you and your team succeed.
• Mentorship from executives with decades of experience in adtech and media.
• Regular internal knowledge‑sharing sessions.
• An education budget to support ongoing professional growth and development.

In this role you'll learn:

• How to identify, qualify, and nurture high‑quality sales opportunities.
• Best practices for managing a CRM to support pipeline growth and collaborate across teams.
• How to build and maintain automations and AI‑assisted workflows that scale a sales org.
• How to communicate Adelaide’s products, value proposition, and industry insights to prospects and clients.

Core responsibilities

• Support sales leadership and operations.
• Evaluate and qualify inbound leads and route them appropriately.
• Schedule and organize meetings for the sales team.
• Gather pre‑sale account insights.

CRM & Business Systems

• Maintain HubSpot data quality, workflows, dashboards, and reporting.
• Maintain pipeline hygiene and surface reporting that helps the team and leadership see what’s moving.

AI & Automation

• Map sales and sales‑support workflows and solve for process bottlenecks.
• Design, build, and maintain automations that reduce manual effort.
• Help teams leverage AI to improve productivity and reduce administrative work.

What you’ll bring

• Entry level - 3 years of experience in Sales Operations/Support, Business Operations, Sales Support, or a related field.
• Strong organization and judgment - you can juggle multiple priorities and decide what to automate vs. what to simplify first.
• A builder mindset - comfortable shipping a v1 and improving through iteration.
• Excellent written, verbal, and presentation skills; able to translate process changes into business impact.
• Strong attention to detail and reliability - you reduce downstream errors.
• Proactive in reaching goals, meeting deadlines, and proposing new ideas.
• Ability to work effectively with remote, cross‑functional teams.
• BA/BS degree or relevant experience.

What will set you apart

• Experience using AI/LLM tools to make real work faster.
• A track record of spotting process improvements and actually building them.
• Familiarity with CRM, LinkedIn, Google Workspace, and Microsoft Office.
• Hands‑on experience with automation/workflow platforms.

Benefits

• Medical, dental, and vision insurance.
• Paid time off.
• Parental leave.
• Employee development & wellness stipend.
• Holiday break.
• Volunteer time off.
• Performance‑based quarterly bonus.
• Stock options.

Workplace & Equipment

• New York office access.
• Access to available WeWork spaces.

Equal Employment Opportunity (EEO) Statement

Adelaide is proud to be an Equal Opportunity Employer, committed to fostering a diverse, equitable, and inclusive workplace where all employees can thrive. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Our commitment to equal opportunity employment extends beyond basic compliance to encompass the active cultivation of a workplace that values different perspectives, backgrounds, and experiences.