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- Tasks: Provide top-notch technical support and sell solutions to customers over the phone.
- Company: Join Adeeba e Services, a leading player in tech support.
- Benefits: Enjoy a fixed salary, sales incentives, and great growth opportunities.
- Other info: Dynamic work environment with plenty of chances to advance your career.
- Why this job: Make a difference by helping customers solve their tech issues while earning rewards.
- Qualifications: Must have completed 10 + 2 or 10 + 3 Diploma; experience in tech support is a plus.
The predicted salary is between 25000 - 35000 £ per year.
Adeeba e Services Pvt. Ltd. is seeking a Technical Support Executive for inbound voice support in the UK/US. The role includes diagnosing computer issues, recommending solutions, and selling technical support plans.
The ideal candidate should have a minimum of 10 + 2 or 10 + 3 years Diploma. Benefits include fixed monthly salary, sales incentives, and growth opportunities. Experience in technical support and sales is preferred.
Senior Tech Sales & Support (Inbound Calls) employer: Adeeba E Services Pvt Ltd
Contact Detail:
Adeeba E Services Pvt Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Tech Sales & Support (Inbound Calls)
✨Tip Number 1
Get to know the company inside out! Research Adeeba e Services and understand their products and services. This will help you tailor your conversation during the interview and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role involves inbound calls, being clear and confident in your speech is key. Try role-playing with a friend or family member to get comfortable with common technical support scenarios.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss how you've diagnosed and resolved technical issues in the past. Use specific examples to demonstrate your expertise and how you can add value to the team.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly, so make sure you take that step. It’s a great way to ensure your application gets noticed!
We think you need these skills to ace Senior Tech Sales & Support (Inbound Calls)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical support and sales. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Support Executive role. Share specific examples of how you've diagnosed issues and sold solutions in the past.
Showcase Your Communication Skills: Since this role involves inbound calls, we need to see that you can communicate clearly and effectively. Use your application to demonstrate your ability to explain complex tech issues in simple terms.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Adeeba E Services Pvt Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge before the interview. Be prepared to discuss common computer issues and solutions, as well as any relevant technical support plans you might recommend. This will show that you're not just a salesperson but also someone who understands the tech.
✨Practice Your Sales Pitch
Since this role involves selling technical support plans, practice your sales pitch. Think about how you would present these plans to a potential customer over the phone. Highlight the benefits clearly and be ready to handle objections. This will demonstrate your sales skills during the interview.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've diagnosed and resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help the interviewer see your analytical thinking and problem-solving abilities.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, growth opportunities, or specific challenges the company faces in tech support. This shows your genuine interest in the role and helps you assess if it's the right fit for you.