Senior Tech Sales & Support (Inbound Calls) in London
Senior Tech Sales & Support (Inbound Calls)

Senior Tech Sales & Support (Inbound Calls) in London

London Full-Time 25000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide inbound technical support and recommend solutions to customers.
  • Company: Join Adeeba e Services Pvt. Ltd., a leader in tech support.
  • Benefits: Enjoy a fixed salary, sales incentives, and growth opportunities.
  • Other info: Great chance to develop your skills in a supportive environment.
  • Why this job: Make a difference by helping customers solve their tech issues.
  • Qualifications: Minimum 10 + 2 or 10 + 3 years Diploma; experience in tech support preferred.

The predicted salary is between 25000 - 35000 £ per year.

Adeeba e Services Pvt. Ltd. is seeking a Technical Support Executive for inbound voice support in the UK/US. The role includes diagnosing computer issues, recommending solutions, and selling technical support plans.

The ideal candidate should have a minimum of 10 + 2 or 10 + 3 years Diploma. Benefits include fixed monthly salary, sales incentives, and growth opportunities. Experience in technical support and sales is preferred.

Senior Tech Sales & Support (Inbound Calls) in London employer: Adeeba E Services Pvt Ltd

Adeeba e Services Pvt. Ltd. is an excellent employer that offers a dynamic work environment for those in the Senior Tech Sales & Support role. With a focus on employee growth, competitive salaries, and attractive sales incentives, the company fosters a culture of collaboration and innovation, making it an ideal place for individuals looking to advance their careers in technical support and sales within the thriving UK/US markets.
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Contact Detail:

Adeeba E Services Pvt Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Tech Sales & Support (Inbound Calls) in London

✨Tip Number 1

Get to know the company inside out! Research Adeeba e Services and understand their products and services. This will help you tailor your conversation during the interview and show that you're genuinely interested.

✨Tip Number 2

Practice your communication skills! Since this role involves inbound calls, being clear and confident on the phone is key. Try role-playing with a friend or family member to get comfortable with common technical support scenarios.

✨Tip Number 3

Show off your problem-solving skills! Be ready to discuss how you've diagnosed and resolved technical issues in the past. Use specific examples to demonstrate your expertise and how you can add value to the team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Senior Tech Sales & Support (Inbound Calls) in London

Technical Support
Inbound Voice Support
Problem Diagnosis
Solution Recommendation
Sales Skills
Technical Support Plans
Customer Service
Communication Skills
Experience in Technical Support
Experience in Sales

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in technical support and sales. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Support Executive role. Share specific examples of how you've diagnosed issues and sold solutions in the past.

Showcase Your Communication Skills: Since this role involves inbound calls, we need to see that you can communicate clearly and effectively. Highlight any previous experience where you’ve had to explain technical concepts to non-technical customers.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Adeeba E Services Pvt Ltd

✨Know Your Tech Inside Out

Make sure you brush up on your technical knowledge before the interview. Be prepared to discuss common computer issues and solutions, as well as any relevant technical support plans you might recommend. This will show that you're not just a salesperson but also someone who understands the tech.

✨Practice Your Sales Pitch

Since this role involves selling technical support plans, practice your sales pitch. Think about how you would present these plans to a customer over the phone. Highlight the benefits clearly and be ready to handle objections. Role-playing with a friend can help you feel more confident.

✨Showcase Your Problem-Solving Skills

During the interview, be ready to demonstrate your problem-solving abilities. You might be asked to diagnose a hypothetical issue or provide a solution on the spot. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your thought process.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of issues you’ll be handling, or the growth opportunities within the company. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Senior Tech Sales & Support (Inbound Calls) in London
Adeeba E Services Pvt Ltd
Location: London

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