At a Glance
- Tasks: Assist customers with tech issues and recommend solutions while selling support plans.
- Company: Adeeba e-Services, a leading International BPO with a focus on tech support.
- Benefits: Fixed salary, high incentives, loyalty bonuses, and regular salary hikes.
- Other info: Great growth prospects and no extended shift timings.
- Why this job: Join a dynamic team and help customers solve tech problems while earning great rewards.
- Qualifications: Minimum 10+2 or 10+3 years diploma; graduates welcome.
The predicted salary is between 24000 - 30000 € per year.
Full-time Company Description: Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US/AUS and Canadian customers 24x7 with our best technicians.
Job Description: Taking inbound calls with computer issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plans along with relevant software.
Benefits & Facilities:
- Fixed Salary on 1st of every month in Salary account + High Incentives
- Daily Sales Incentives
- Attendance Incentive
- Monthly Sales Incentives
- Hike of 15% -20% on last drawn salary
- Loyalty Bonus of Rs.5000 every year
- Referral Bonus of Rs.2000 per candidate
- No extension of shift timings
- High prospect of growth
- Salary Increment after 9 months
Contact: Rima (HR) 7686839463/9836096168
Academic Qualification: Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates
Immediate Joining Of Tech support Executive..UK/US process employer: Adeeba E Services Pvt Ltd
Adeeba e-Services is an exceptional employer, offering a dynamic work environment where employees can thrive in the fast-paced world of tech support. With competitive salaries, generous incentives, and a clear path for career advancement, our team enjoys a supportive culture that values hard work and dedication. Located in a vibrant area, we provide our staff with the opportunity to grow professionally while making a meaningful impact on our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Immediate Joining Of Tech support Executive..UK/US process
✨Tip Number 1
Make sure you research Adeeba e-Services before your interview. Knowing about their services and values will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common tech support scenarios. Being able to demonstrate your problem-solving skills during the interview can really impress the hiring team and show them you’re ready for the job.
✨Tip Number 3
Don’t forget to highlight your sales experience! Since this role involves selling technical support plans, sharing your past successes in sales can give you an edge over other candidates.
✨Tip Number 4
Apply through our website for a smoother process. It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace Immediate Joining Of Tech support Executive..UK/US process
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the tech support role. Highlight any relevant experience you have with customer service or technical troubleshooting. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the position. Be sure to mention your passion for tech support and how you can help our customers.
Show Off Your Communication Skills:Since this role involves taking inbound calls, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and make sure there are no typos or grammatical errors.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adeeba E Services Pvt Ltd
✨Know Your Tech Inside Out
Make sure you brush up on common computer issues and troubleshooting techniques. Being able to confidently diagnose problems during the interview will show that you're ready for the role and can handle customer queries effectively.
✨Practice Your Sales Pitch
Since this role involves selling technical support plans, practice how you would present these plans to a customer. Think about how to highlight the benefits and address potential concerns. A mock sales pitch can really help you nail this part of the interview.
✨Familiarise Yourself with the Company
Do a bit of research on Adeeba e-Services and understand their services and customer base. Knowing about their operations in the UK/US market will give you an edge and show your genuine interest in the company.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask Rima or any other interviewer. This could be about growth opportunities, team dynamics, or the training process. It shows that you’re engaged and serious about the position.
