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For Companies At a Glance
- Tasks: Assist customers with tech issues and sell support plans.
- Company: Join a leading International BPO with a supportive team.
- Benefits: Fixed salary, high incentives, and annual bonuses.
- Other info: Enjoy a structured work schedule with no extended shifts.
- Why this job: Great opportunity to grow in a dynamic call centre environment.
- Qualifications: Minimum 10+2 or diploma; graduates welcome.
The predicted salary is between 30000 - 40000 £ per year.
Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US/AUS and Canadian customers 24x7 with our best technicians.
Job Description:
- Taking inbound calls with computer issues from the customer.
- Diagnosing the issue and recommending the best plan to the customer.
- Selling technical support plans along with relevant software.
Benefits & Facilities:
- Fixed Salary on 1st of every month in Salary account + High Incentive
- Daily Sales Incentives
- Attendance Incentive
- Monthly Sales Incentives
- Hike of 15% - 20% on last drawn salary
- Loyalty Bonus of Rs.5000 every year
- Referral Bonus of Rs.2000 per candidate
- No extension of shift timings
- High prospect of growth
- Salary Increment after 9 months.
Contact: Rima (HR) 7686839463/9836096168
Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates
Hiring Experienced Call Centre Associates For UK & US ProcesS employer: Adeeba E Services Pvt Ltd
Contact Detail:
Adeeba E Services Pvt Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hiring Experienced Call Centre Associates For UK & US ProcesS
✨Tip Number 1
Make sure you know the ins and outs of the role you're applying for. Research the company, understand their processes, and be ready to discuss how your experience aligns with their needs. This shows you're genuinely interested and prepared!
✨Tip Number 2
Practice your phone skills! Since this is a call centre position, being able to communicate clearly and confidently over the phone is key. Try mock calls with friends or family to get comfortable with handling customer queries.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the company culture and tips for the interview process. We can help you connect with others in the industry!
✨Tip Number 4
Apply through our website for a smoother process! It’s often easier to track your application and get updates directly. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Hiring Experienced Call Centre Associates For UK & US ProcesS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of a Call Centre Associate. Highlight your experience in handling inbound calls and any technical support you've provided. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your passion for tech support and customer service, and don’t forget to show a bit of personality – we love that!
Showcase Relevant Experience: When filling out your application, make sure to showcase any relevant experience you have in tech sales or customer service. We’re looking for candidates who can hit the ground running, so let us know what you’ve done before!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Adeeba E Services Pvt Ltd
✨Know Your Stuff
Make sure you brush up on common technical issues that customers might face. Familiarise yourself with the products and services offered by the company, as well as the typical solutions. This will help you demonstrate your expertise during the interview.
✨Practice Active Listening
During the interview, show that you can listen carefully to questions and respond thoughtfully. This is crucial for a call centre role where understanding customer needs is key. Practising with a friend or family member can help you refine this skill.
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experiences and how you successfully closed deals. Use specific examples to illustrate your ability to recommend plans and upsell products, as this is a vital part of the job.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the company culture, training processes, or growth opportunities. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.