At a Glance
- Tasks: Lead a dynamic team in managing supply chain operations and ensuring customer satisfaction.
- Company: Join a well-established organisation known for exceptional service and operational excellence.
- Benefits: Competitive salary, 25 days leave, pension scheme, and ongoing training.
- Other info: Collaborative environment with a focus on continuous improvement and employee wellbeing.
- Why this job: Take the next step in your career with genuine opportunities for management progression.
- Qualifications: Experience in supply chain or logistics, strong communication skills, and a proactive approach.
The predicted salary is between 35000 - 40000 £ per year.
Our client is a well-established and growing organisation with a strong reputation for delivering exceptional customer service and operational excellence. Following continued growth, they are seeking a Supply Chain Team Leader to join their Manchester-based team.
This is an exciting opportunity for an experienced Supply Chain professional who is looking to take the next step in their career. Whether you are currently a Supply Chain Coordinator, Planner, Order Management Specialist or Logistics professional with informal leadership responsibilities, this role offers the chance to move into a formal leadership position while remaining hands-on within the operation.
As Supply Chain Team Leader, you will be responsible for overseeing the day-to-day supply chain and customer service functions, ensuring customer orders are managed effectively from receipt through to delivery. You will lead a small team, drive operational excellence and ensure service levels are achieved whilst maintaining a strong focus on customer satisfaction.
Acting as a key link between Sales, Customer Service, Finance, Procurement and Operations, you will play a vital role in ensuring products, inventory and customer demand are managed efficiently. This role combines people leadership with operational responsibility and offers excellent opportunities for future career progression.
Key Responsibilities- Team Leadership & Development
- Lead, coach and motivate a small Supply Chain & Customer Service team.
- Create a positive, collaborative and high-performing team culture.
- Conduct regular one-to-one meetings, performance reviews and development discussions.
- Support employee training, onboarding and continuous development.
- Set clear performance expectations and monitor progress against objectives.
- Recognise and celebrate individual and team achievements.
- Manage workloads effectively to ensure resources are aligned with business priorities.
- Provide guidance and support when resolving customer, supplier or operational issues.
- Act as a role model for professionalism, customer service and company values.
- Drive employee engagement and encourage continuous improvement across the team.
- Supply Chain Management
- Manage the end-to-end flow of customer orders through the supply chain.
- Maintain ownership of the order book, ensuring customer demand is accurately captured and fulfilled.
- Monitor supply and demand requirements, identifying potential risks and implementing solutions.
- Coordinate with suppliers and internal teams to ensure products are delivered in line with customer expectations.
- Ensure accurate processing of orders, amendments and returns.
- Support inventory management and stock availability planning.
- Monitor delivery performance and service levels, ensuring OTIF targets are achieved.
- Investigate and resolve supply chain issues quickly and effectively.
- Maintain accurate records and data within ERP and business systems.
- Stakeholder & Customer Management
- Build strong relationships with internal departments including Sales, Finance, Procurement and Operations.
- Act as the key point of contact for supply chain escalations and operational issues.
- Ensure clear communication regarding order status, supply risks and customer commitments.
- Support customer meetings and provide updates on supply chain performance where required.
- Deliver a high standard of customer service and maintain strong business relationships.
- Continuous Improvement & Reporting
- Produce and analyse operational reports and KPI data.
- Monitor service levels, order accuracy, delivery performance and team productivity.
- Identify trends, bottlenecks and opportunities for improvement.
- Drive process improvements that increase efficiency and enhance customer service.
- Support business projects aimed at improving operational performance and customer experience.
- Contribute ideas and recommendations to improve systems, processes and ways of working.
- Essential
- Previous experience working within a Supply Chain, Logistics, Planning, Procurement, Customer Service or Order Management environment.
- Strong understanding of supply chain processes, customer demand and order fulfilment.
- Experience managing high volumes of customer orders and competing priorities.
- Strong organisational and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Proficiency in Microsoft Excel and ERP/MRP systems.
- A proactive and customer-focused approach.
- A desire to lead, develop and support others.
- Desirable
- Previous experience supervising, mentoring or coaching colleagues.
- Exposure to demand planning, forecasting or inventory management.
- Supply Chain, Business or Operations qualification.
- Experience working within a fast-paced manufacturing, distribution or commercial environment.
- Continuous improvement or process optimisation experience.
We are looking for an individual who demonstrates:
- The ability to inspire, motivate and develop others.
- A hands-on leadership style with a willingness to support the wider team.
- Strong emotional intelligence and relationship-building skills.
- Confidence when making decisions and managing priorities.
- Accountability and ownership for team and operational performance.
- Resilience and adaptability within a fast-paced environment.
- The ability to lead by example and promote a positive team culture.
- A collaborative approach to problem-solving and continuous improvement.
- Salary of £35,000 – £40,000 DOE
- Genuine opportunity to progress into management and leadership.
- Exposure to senior stakeholders and wider business operations.
- Ongoing training and professional development.
- A collaborative and supportive working environment.
- Long-term career progression opportunities within a growing business.
- 25 days annual leave plus bank holidays.
- Contributory pension scheme.
- Free onsite parking.
- Employee wellbeing initiatives.
- Learning and development opportunities.
- Office Based.
Locations
Supply Chain Team Leader in Cheshire, Warrington employer: Adeccp
Our client is an exceptional employer located in Manchester, offering a dynamic and supportive work environment for Supply Chain professionals. With a strong focus on employee development, the company provides ongoing training and genuine opportunities for career progression, all while fostering a collaborative culture that values teamwork and individual achievements. Employees enjoy a competitive salary, generous annual leave, and various wellbeing initiatives, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Supply Chain Team Leader in Cheshire, Warrington
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Adeccp, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Supply Chain Team Leader.
We think you need these skills to ace Supply Chain Team Leader in Cheshire, Warrington
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Adeccp. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Adeccp and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Adeccp
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Adeccp.
✨Research Specific Challenges Faced by Adeccp
Look into any unique supply chain challenges Adeccp might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
