At a Glance
- Tasks: Provide high-quality support in licensing and collaborate with various stakeholders.
- Company: Join South Gloucestershire Council's dynamic team in Yate.
- Benefits: Competitive hourly rate, flexible working environment, and professional growth opportunities.
- Other info: Inclusive recruitment process; we welcome applicants from all backgrounds.
- Why this job: Make a positive impact on your community while gaining valuable experience.
- Qualifications: Administrative experience and strong communication skills required.
The predicted salary is between 28000 - 30000 € per year.
Join our Client South Gloucestershire Council's team as a Licensing Support Officer. Are you passionate about providing a high quality support service? Do you thrive in a collaborative environment? If so, we want you to join their team in Broad Lane, Yate.
About the Role: As a Licensing Support Officer, you will play a crucial role in the Environment and Community Services Department. Under the guidance of the Technical Support Team Leader, you will deliver efficient and responsive support to various sections, including Strategic Planning, Safe Strong Communities, and Street Care. Your work will directly contribute to the delivery of essential public services.
Key Responsibilities:- Provide high-quality technical support and respond to service requests, queries, and complaints.
- Collaborate with internal and external stakeholders, including local councillors, businesses, and the public.
- Process service requests and applications, ensuring compliance with Council policy and relevant legislation.
- Maintain budgetary records and prepare official orders while providing accurate financial information to Service Managers.
- Assist in the democratic decision-making process by supporting report preparation and committee resolutions.
- Prioritize and manage a diverse workload effectively.
- Communicate clearly and provide technical advice to customers.
- Demonstrate strong interpersonal skills, especially in potentially challenging situations.
- Work collaboratively within a team and support less experienced staff.
- Relevant administrative and/or technical experience in a similar role.
- Minimum of five GCSEs at grade C or above, including Maths and English (or equivalent).
- NVQ Level 3 or equivalent experience is desirable.
- Proficiency in Microsoft Office and other relevant software applications.
- Be part of a dynamic and supportive team that values collaboration and innovation.
- Gain invaluable experience in a role that impacts the community positively.
- Enjoy a flexible working environment that encourages professional growth.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Licensing Support Officer – Public Services in Yate employer: Adecco
Join South Gloucestershire Council as a Licensing Support Officer and become part of a dynamic team dedicated to delivering essential public services in Yate. With a strong emphasis on collaboration, professional growth, and community impact, this role offers a supportive work environment where your contributions are valued. Enjoy the flexibility and opportunities for development that come with working in a forward-thinking council committed to inclusivity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Licensing Support Officer – Public Services in Yate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at South Gloucestershire Council. You never know who might give you a heads-up about job openings or even put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the council's recent projects and initiatives. This shows your genuine interest in the role and helps you tailor your answers to align with their goals. Plus, it gives you some great talking points!
✨Tip Number 3
Practice your communication skills! As a Licensing Support Officer, you'll need to convey information clearly and effectively. Try mock interviews with friends or family to build your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in public services.
We think you need these skills to ace Licensing Support Officer – Public Services in Yate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Licensing Support Officer role. We want to see how you can contribute to our team and support public services effectively!
Showcase Your Communication Skills:Since this role involves collaborating with various stakeholders, it's essential to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect how you can provide technical advice and support.
Highlight Relevant Experience:Don’t forget to mention any relevant administrative or technical experience you have. We’re looking for candidates who can manage a diverse workload and respond to service requests efficiently, so make that shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, it shows you’re keen on joining our dynamic team at South Gloucestershire Council!
How to prepare for a job interview at Adecco
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Licensing Support Officer. Familiarise yourself with the key tasks mentioned in the job description, like providing technical support and collaborating with stakeholders. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role involves interacting with various stakeholders, be prepared to demonstrate your communication skills. Think of examples where you've effectively communicated complex information or resolved conflicts. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, especially those involving customer service or teamwork. Prepare by thinking of past experiences where you successfully managed a diverse workload or supported less experienced colleagues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Research the Council and Its Services
Take some time to research South Gloucestershire Council and its public services. Understanding their mission and recent initiatives will not only impress your interviewers but also help you align your answers with their values. It shows that you’re proactive and genuinely interested in contributing to the community.
